Analyst - Service Desk Analyst

IT Applications Systems Specialist

Pride Health is hiring an IT Applications Systems Specialist to support our client’s medical facility based in Colorado. This is a 3‑month contract with the possibility of FTE, competitive pay and benefits, and a great way to start working with a top‑tier healthcare organization.

Grand Junction, CO 81505

7 AM – 5 PM

$45/hr – $50/hr

3 Months + Temp to Hire

• Provide daily support for application systems with a focus on Meditech Expanse, including troubleshooting and user assistance.
• Coordinate and manage system updates, patches, and upgrades for all relevant systems.
• Provide utilization training on EMR standards for providers and other healthcare professionals.
• Assist users by troubleshooting/resolving requests received through the service desk, such as user provisioning and enhancement requests for application systems.
• Participate in the application call queue, serving as the primary point of contact for application system support.
• Participate in the design, development, testing, implementation, and ongoing maintenance of clinical and administrative applications.
• Monitor system performance and offer suggestions for improving efficiency, identify recurring system issues, and work proactively with teams to implement long‑term solutions and process improvements.
• Ensure the accuracy and integrity of clinical data including patient records and other critical information within the application systems.
• Act as a liaison between the IT department and operational staff to address any issues or improvements needed.
• Function as an application expert addressing requirements of system integration and compatibility among physician tools and application platforms.
• Quantify and maintain the clinical application portfolio. Contribute to the application system lifecycle management (LCM) roadmap analysis to optimize the portfolio, reduce costs, and mitigate risks.

• Experience with Acute and/or Ambulatory Meditech Expanse Electronic Health Records systems.
• Strong understanding of clinical workflows and healthcare IT systems. Excellent problem‑solving and project management skills.
• Proficiency in training and supporting EMR system users including physicians.
• Bachelor's degree in either Nursing, Health Sciences, Information Systems, Information Technology, Healthcare Administration, Business Administration, or equivalent combination of education, experience, and training.

As a certified minority‑owned business, Pride Global and its affiliates — including Russell Tobin, Pride Health, and Pride Now — are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.