Clinic Patient Registration Manager, Western Orthopedics and Sports Medicine, Exempt

Clinic Patient Registration Manager, Western Orthopedics and Sports Medicine, Exempt

Job Category
:
Supervisor/Manager

Requisition Number
: CLINI
003685

• Posted :
  January 26, 2026
• Full-Time

Showing 1 location

Western Orthopedics & Sports Medicine | Suite 100
2373 G Rd
Grand Junction, CO 81505, USA

Position Highlights:

• Position: Clinic Patient Registration Manager
• Job Type:Exempt
• Location: Western Orthopedic and Sports Medicine

Responsibilities:

• Supervise the daily tasks of all non-clinical staff and serve as the primary point of contact for staff questions.
• Maintain a working knowledge of all areas under supervision to provide hands‑on support wherever needed.
• Trained and proficient in prior authorizations, surgery scheduling, and MRI scheduling.
• Address patient concerns appropriately and escalate issues to the director when necessary.
• Assist the director in setting goals and implementing strategies to achieve desired upfront money collection targets.
• Hold staff accountable for productivity, including managing low‑census staff as needed.
• Ensure accurate daily money collections, verifying and balancing at the end of each business day.
• Assist the director in developing, writing, and updating policies and procedures for all supervised areas to ensure accountability, accuracy, and productivity; recommend improvements as appropriate.
• Collaborate with the Practice Registration Manager to ensure patient charts are accurate and errors are corrected.
• Manage all aspects of human resources for non‑clinical staff, including interviewing, hiring, performance planning, coaching, training, orientation, and conducting annual performance reviews.
• Order all non‑clinical office supplies with director’s approval.
• Schedule and facilitate biweekly team meetings, with support from the director.
• Collect and document legal reimbursement hours from providers, completing required forms for director’s approval.
• Create monthly schedules and manage daily schedule changes due to illness or low census.
• Review reports to identify denials and edits, assist billing teams in correcting claims, and suggest action plans and workflow improvements to prevent future issues.
• Collaborate with the Practice Registration Manager to provide ongoing education and training for registration and scheduling staff.
• Approve time‑off requests and timecards.
• Provide supervision and hands‑on support for patient registration staff at offsite clinics (e.g., wound care clinic) as needed.

Requirements:

• Previous experience in patient registration, scheduling, or prior authorizations in a healthcare setting required.
• Leadership or supervisory experience preferred.
• Strong communication, organizational, and problem‑solving skills.
• Ability to foster a positive, collaborative team environment.
• Proficiency with electronic medical record (EMR) systems and scheduling software.
• Knowledge of insurance verification and authorization processes preferred.

Compensation:

• $32.00 - $36.80 per hour, depending on education and experience.
• Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.
• Life Insurance
• Free Parking
• Paid time off
• Education assistance
• 403(b) with employer matching
• Wellness Program
• Additional benefits based on employment status

Additional Information:

• Relocation: Must relocate to Grand Junction, CO 81505 before starting work.
• Work Location: In-person/onsite
• Final date to receive applications: Posting will remain open until
  
  March 1, 2026

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