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Customer Service Rep Retail Associate/ Customer Service

Cashier, Customer Service​/HelpDesk

Job in Grand Junction, Mesa County, Colorado, 81503, USA
Listing for: Kroger Mountain View Foods
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Join to apply for the Cashier role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:
  • Greet, engage, and assist customers actively and visibly.
  • Process customer transactions quickly, accurately, and efficiently at check lanes.
  • Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, coupons, and loyalty offers according to policy.
  • Adhere to company policies on cash shortages and overages, and control loss effectively.
  • Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies for postage stamps, gift cards, and coupons.
  • Stay current with advertisements and promotions.
  • Comply with food safety regulations and guidelines.
  • Reinforce safety programs, identify unsafe conditions, and notify management.
  • Inspect equipment regularly and report repairs needed.
  • Create a welcoming environment by assisting customers and answering product questions.
  • Follow all relevant laws, regulations, and company guidelines.
  • Work cooperatively in a high-paced, sometimes stressful environment.
  • Manage conflicts professionally and cooperatively.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when needed to resolve issues.
  • Support and assist minors, individuals with special needs, and older adults.
  • Perform essential functions with or without reasonable accommodations.
    • Qualifications

    Minimum Position Qualifications:
    • Customer service experience
    • Effective communication skills
    • Basic math skills (counting, addition, subtraction)
    Desired Previous Job

    Experience:
    • Customer service experience
    • Experience as a Bagger or Courtesy Clerk
    About Us

    Based in Colorado, City Market merged with The Kroger Company in 1983. We serve customers in 34 stores across Colorado, Utah, and Wyoming. As part of Kroger, we value diversity and innovation, aiming to create positive experiences for our customers, communities, and employees.

    What You’ll Receive From Us
    • Comprehensive healthcare coverage including medical, dental, and vision.
    • Flexible scheduling with paid time off and holidays.
    • Emotional and financial support resources.
    • Associate discounts on various purchases.
    • Tuition reimbursement up to $21,000.
    • Opportunities for growth through training and career pathways.
    About The Team

    We offer competitive pay, benefits, and a supportive environment to help you succeed and grow. Join us to be part of a community dedicated to service and diversity. Apply today to start your journey with City Market!

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