Assistant Manager - Bosselman Center S

Overview

JOIN OUR TEAM!

The Travel Center Assistant Manager is responsible for overseeing the total operation of the assigned location in the absence of the Manager.

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with Pay Activ (access to earned but not yet paid wages)
• And much more!

• Hires, disciplines, and terminates staff with the involvement of the Travel Center Manager and Corporate Human Resource Department.
• Ensures all required files, forms, checklists and other documentation is complete, accurate and delivered in a timely manner.
• Is proficient in opening and closing a shift, including complete and timely delivery of required documentation.
• Ensures customer needs are met and implements the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Ensures employees are following the proper procedures for all aspects of food operations and handling/storage of product, which complies with all food handling guidelines to meet or exceed state/federal regulations.
• Projects a positive attitude.
• Handles all problems dealing with customers, personnel, or mechanical.
• Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out.
• Ensures all items are properly ordered; stocked to inventory levels; and priced correctly.
• Implements and follows-up on company training procedures; ensures all team members are supervised and trained properly and thoroughly.
• Trains all associates in food handling and company procedures including proper hold time and code dating.
• Ensures that all food products are stored properly and code dated with expiration dates; ensures that all products whether cooked or stored are held at proper temperatures.
• Makes sure shifts are covered.
• Reflects and ensures all staff are in proper working uniform, neat and clean, at all times.
• Implements and enforces all company policies and procedures.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Keeps necessary records - merchandise, personnel, and fuel.
• Keeps a safe and healthy workplace.
• Coaches and supports other team members.
• Maintains and monitors store inventory.
• Attends management and training meetings, as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled with regular and consistent attendance.

• Assisting in other duties, as assigned.

• Directly supervises 4 to 20 employees.

• Minimum of six months as sales associate required.
• Associated Degree preferred or equivalent combination of education and experience.
• Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy.

• Must have knowledge of operations and maintenance of all equipment in the assigned stores.
• Excellent customer service and communication skills needed.
• Must have effective problem-solving and decision-making skills.
• Ability to work a flexible schedule, including evenings and weekends and holidays.
• Must work a minimum of two (2) weekends per month and two (2) late shifts per week.
• Must work a minimum of 50 hours per week.
• Must have reliable transportation and phone.
• Must be able to communicate in English.
  
  - IF APPLICABLE.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

The physical demands described here are representative of those that must be met by the Travel Center Assistant Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
• Physical attendance at the primary work location is required.