Scale Technician Supervisor 2Nd Shift

Information Technology Grand Island,Nebraska

• In charge of scales tech department and IT department
• Support and manage all on premises computer/network equipment including servers, switches, copper and fiber cabling and desktop systems, mobile devices (Windows tablets/laptops, Android phones/tablets, rf scanners)
• Sustainably document all Local Area Network IDF locations, ports, drops, panels, etc.
• Sustainably document “Standard Operating Procedures” for site specific technologies in use at the facility
• Support and manage IP camera server systems and connected IP camera hardware including configuration and maintenance
• Provide hardware/software diagnostics and troubleshooting for network, hardware/software issues
• Manage technology projects in compliance with IT hardware and security standards
• Provide hardware and data network support for production computer systems
• Support and ensure compliance of all cybersecurity policies at the production facility
• Assist users with equipment procurement or new systems access
• Other duties as needed

• Five years related IT experience
• In-depth knowledge and understanding of Windows security policy including user & group permissions, Active Directory, etc.
• In-depth knowledge of troubleshooting and deployment of Windows
  10/11 Enterprise operating systems
• Experience with Office 2016, 2019, 0365, Microsoft cloud technologies- MFA
• Experience with Cisco IOS switch configuration and troubleshooting with a fundamental understanding of Cisco network VLAN technology
• Experience and in-depth knowledge of Ethernet network cabling and connectivity
• Must have excellent communication skills both written and verbal (Spanish language is a plus)
• Must have strong customer service and support skills
• Must be willing to work in a plant/industrial environment
• Must be available and “on-call” for unexpected plant emergencies 24/7
• Must be willing to travel if necessary (uncommon)

High School Diploma/GED;
Associates or Bachelor’s degree in IT related subject or discipline (CS, CIS) or equivalent experience. MCSA/MCSE, A+ Certification or equivalent experience.