Teller - Part-time; Lincoln

Overview

Position – Teller - Part-time

Location – Lincoln

Serve our membership and the Credit Union by performing member transactions and other teller functions. Serve our membership by providing and promoting prudent borrowing and saving activities and be sensitive to all of the member’s financial needs by creating an awareness of all Credit Union services to new and current members.

• Accurately process transactions to deposit/loan products (includes night drop, mail and general ledger)
• Sale of money orders/cashier checks/gift cards, redeem savings bonds, member check order requests
• Credit card cash advances and payments
• Encoding of savings bonds / scanning of checks, teller work and signature cards
• Incoming and outgoing cash within assigned drawer, including the usage of cash recyclers
• Examine checks for endorsements and negotiability, balance and prepare daily check deposits from drawer for Fed Deposit
• Assist members in and out of safe deposit area

• Opening and closing of day procedures (systems and building)
• Check holds according to check cashing/hold policy; combat fraudulent activity
• Act as a member contact concerning account inquiries and requests (in person/by mail/phone/electronically contact)
• Recognize when a Suspicious Activity Report or CTR may be required and accurately complete the procedures
• Utilize the data processing, email, voicemail, telephone and drive thru systems
• Assist lending and new account staff with on-boarding of accounts, loans and various responsibilities to learn all financial services

• A working knowledge of credit union security procedures, including fraud prevention
• Adherence to all Credit Union policies and procedures including specific cash-handling Teller job tasks
• Knowledge of all state and federal regulations that are applicable to the transaction performed by Teller job tasks
• Member’s confidentiality
• Growth and progress within the Teller Development Program

• Actively support our sales and service culture and demonstrate these skills by communicating to members the benefits and features of all our products and services.
• Actively support our service expectations, core values and Liberty First promise.
• Effectively identify and act on referrals and cross selling opportunities.
• Resolve members' requests/problems/complaints and/or direct them to the proper person for solutions.
• Complete in-house training based on required classes set up for this position.
• Assist in any area as directed by management.

• Some banking or teller experience preferred but not required.
• High school degree plus some college preferred.
• Professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive attitude and image as a representative for the Credit Union.
• Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.).
• Good judgment is required in day-to-day situations and problems within established guidelines. Involves generally routine or standardized work but involves choice of action within limits defined by standard practice and instructions. Decisions are pre-defined based on guidelines or standards.
• Physical requirements include:
  Generally considered sedentary work and may include standing for intermittent periods. Limited lifting and carrying up to 55 pounds when moving cash drawer or coin bags.

Part-time. 20-25 hours per week. Shifts start as early as 7:45 am and end as late as 6:15 pm. You must be able to work at least 4 hours per shift. Saturday morning rotation required at least 3 times per month, 8:45 am - 12:15 pm

• $15.00+ per hour depending on experience.
• This position is eligible for a wage increase annually as part of a merit performance review
• This position is eligible for wage increases as part of LFCU's Teller Development Program
• Eligible for incentives paid monthly
• Eligible for a discretionary gain-share plan payment annually

• Retirement – LFCU contributes 5% of associate earnings to Profit Sharing. LFCU matches 100% up to 3% plus 50% up to 5% of associate’s 401(k) contributions for a total of 4%.
• Gain Share Plan – Reviewed for approval by the Board annually; discretionary plan rewards employees when the credit union achieves above-average performance.
• Paid Leave – Part-time:
  Vacation 40 hrs/year;
  Sick – 1 hr for every 30 hrs worked;
  Holiday Pay – 6 paid holidays/year plus 5 additional federal holidays reserved for all-staff meetings (one of the 5 may be provided as holiday pay at LFCU's discretion).
• Funeral Leave

• Quarterly all-staff professional development
• Fitness Club Reimbursement
• Free Breakfast on Fridays
• LFCU Apparel – 2 free items annually

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