Loss Mitigation Reviewer

Job Purpose

Reviews the documents provided by the client to create a monthly budget for the borrower and then determine the loss mitigation option available based on insurer and investor guidelines.

• Ensure the documentation meets the insurer or investor required documentation to make a decision for loss mitigation.
• Review the client’s loan data, collection notes and payment history.
• Ensure that the option that is recommended meets the insurer and investor requirements.
• Submit file for a quality control review and cooperate with the corrections necessary to correct potential errors.
• Fully document the methodology and review results in the system notes.
• Communicate the results of the review to the client.
• Respond to client inquiries within two hours of receipt.
• Ensure that the default hardship is supported by the documentation.
• Request clarifying documents needed from the client from either their records or from the borrower, depending on our contractual agreement with the client.
• Analyze the borrower submitted income and expense documentation to prepare a monthly budget with resulting net cash flow.
• Enter the budget and loan data information into the appropriate loss mitigation worksheet based on the loan insurer and investor to calculate the appropriate loss mitigation option.
• Attend all department training meetings, webinars, or other department meetings.
• Assist with the training of new co-workers.
• Help in working to Foster/maintain a positive company culture.
• Stays updated on all compliance updates and PII Security training
• Maintain confidentiality standards that protect PII (Personally Identifiable Information) data.
• Participate in special projects and other duties as assigned.

• Proficient in Microsoft office
• Attention to detail
• Ability to multi-task
• Able to work in a primarily paperless environment.
• Knowledge of Adobe Writer and/or Access is a plus

• High school degree (or equivalent) required; some college preferred.
• Prior mortgage related experience beneficial but not required.
• Experience with budgeting or financial analysis beneficial but not required.