Assistant Store Manager Grand Forks, ND

Assistant Store Manager – 2560 Grand Forks, ND

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Posted 1 week ago – be among the first 25 applicants.

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. They develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers support the Store Manager in all areas outlined below and are responsible for all primary duties when the Store Manager is absent.

Sally Beauty – Assistant Manager

• 30% Brand
  :
  Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience that maximizes sales/KPIs and drives customer loyalty. Emphasis is placed on both the in‑store selling model and omni‑channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns, and analyzes store trends to anticipate customer demands.
• 30% People
  :
  Engages, trains and develops teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates. Identifies strengths and development opportunities for each associate, coaching or counseling as needed. Holds the team accountable to company policies and expectations, maintains positive associate relations, maintains consistent and timely communication with AM/DM, and fosters an environment of diversity, inclusion and belonging.
• 30% Operations
  :
  Ensures execution of all company processes through training, management, analysis and continuous improvement. Supports digital strategies such as omni‑channel fulfillment (SFS/SDD/BOPIS). Manages inventory through ordering and shipment processing, payroll hours, and schedules. Ensures correct performance of all opening and closing procedures and follows through with company directives, assignments and projects.
• 10% Safety/Loss Prevention
  :
  Ensures the store environment is safe at all times, follows and enforces all policies and procedures, protects company assets by maintaining proper inventory and cash control, analyzes reporting tools and technology, and ensures compliance with all HAZMAT training and execution.

• High School Diploma or equivalent
• Must be 18 years of age or older
• Minimum 3+ years retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Ability to lead or support a team of associates to meet business objectives
• Effective communication with team and management
• Scheduling availability to meet the needs of the business
• Cosmetology license desirable but not required

• Passionate Learner
  :
  Desire to grow and learn.
• Flexible & Agile Adapter
  :
  Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.
• Talent Builder
  :
  Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.
• Effective Communicator
  :
  Expresses information candidly and straightforwardly, creating an engaging and inviting, open environment.
• Team Builder
  :
  Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the company, understanding the importance of inclusion.
• Customer Focused Partner
  :
  Understands and works to meet the needs of external and internal customers.
• Results Driver
  :
  Drives and delivers plans, holds self and team accountable to a high standard to deliver objectives, leads and motivates team and demonstrates grit.
• Strategic Thinker
  :
  Demonstrates vision and broad perspective to drive business performance.
• Big Picture Thinker
  :
  Executes and adapts plans, follows through on commitments and keeps up with the pace of the business.…