Restaurant and Bakery Server

Restaurant and Bakery Server Grand Forks - 3842

Full Time
• Grand Forks - 3842

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. You will be responsible for making special days memorable and everyday meals something extraordinary, while ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success, an unmatched commitment to employees, and a reputation for treating talent, creativity and individual differences with respect, you are in the right place!

We bring our greatest individual strengths together to achieve success as a team. If career growth is what you are looking for, we have you covered.

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Displays genuine hospitality while creating a memorable experience. Looks professional, shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and the quality of the work environment as directed by the Manager on Duty.

• Guest Interactions
• Arrives well‑groomed, in clean uniform, and practices good personal hygiene at all times.
• Greets guests courteously and respectfully when seated.
• Welcomes guests immediately upon seating with a non‑scripted greeting.
• Uses menu knowledge to offer suggestions, answer questions, and anticipate guest needs.
• Delivers hot food – checks completed orders for accuracy, appearance, and temperature, then delivers immediately.
• Delivers Perkins Service – shows a genuine desire to please, provides personality and specific suggestions, actively engages guests with concerns, and ensures each guest is 100% satisfied.
• Maintains cleanliness of tables, station, pantry line area, and dining room common areas; completes assigned Perkins cleaning system duties.
• Attends to additional guest needs or requests.
• Maintains cleanliness of own station and pantry.
• Performs side work during shift downtime, including but not limited to rolling silverware, restocking cleaning workstations, and bussing tables.
• Executes the service cycle and team responsibilities at all times to ensure 100% guest satisfaction.
• Communicates with Manager on Duty and coworkers about product/service deficiencies, equipment, and safety problems.
• Informs General Manager and Manager on Duty of problems and proposes alternative solutions for consideration.
• Processes orders, writes guest checks, and operates POS equipment per company policy.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Assists team members and maintains service stations, garnish line, service bar, and common restaurant areas.
• Restocks service station with glasses, tea, ice, and plates.
• Sorts, polishes, and rolls silverware.
• Cleans mirrors and artifacts.
• Runs food for all servers to ensure hot food is served hot.
• Maintains cleanliness of dining room and pantry area.

• Extensive standing and walking for up to 8 hours.
• Must be able to see at a distance (20 feet), at close range (12 inches), distinguish shapes and use peripheral vision to avoid hazards.
• Must communicate clearly.
• Exposure to heat, steam, smoke, and cold.
• Reaching heights of approximately 6 feet and depths of 2½–3 feet.
• Requires high mobility/flexibility within the provided space.
• Time‑management skills required.
• Requires reading, writing, and basic arithmetic.
• Must use fingers to write, slice, chop, and operate equipment.
• Must fit through openings 30” wide.
• Must work irregular hours under heavy pressure/stress during busy times.
• Bending, reaching, walking required.
• Carrying trays weighing about 50 pounds for distances up to 30 feet.
• Lifting up to 50 pounds.
• Exposure to dish and cleaning chemicals.

Receives direction and training from the Manager on Duty regarding specific procedures and assignments.

Basic skills such as sanitation, safety, and customer service can be taught through in‑house…