Administrative Associate - Emergency Department - Part-Time - Nights - eve

Overview

Administrative Associate - Emergency Department - Part-Time Nights 7 pm-7:30 am/11 pm
-7:30 am, Monday - Friday and QOWE

• Department:
  Emergency Department
• Schedule:
  
  Part-Time Nights 7 pm - 7:30 am/ 11 pm-7:30 am Monday - Friday and every other weekend
• Location:
  
  Grand Blanc, Michigan
• Hospital:
  Henry Ford Genesys

A member of an administrative assistance team and/or a patient care delivery team. Perform a variety of functions with an emphasis on clerical duties.

- Demonstrate an understanding and commitment to the philosophy and objectives of Patient-Focused Care, continuous quality improvement, team interaction, and the mission and values of Ascension Genesys Hospital.

• Maintain confidentiality of hospital matters regarding patients, physicians, visitors, co-workers, and other center members.
• Maintain patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.
• Maintain an effective and quality interpersonal relationships with patients, family members, physicians, visitors, co-workers, and other center members.
• Coordinate communications for the entire unit; answers telephone, handles mail, fax, pager communications to--from unit in a friendly, courteous, accurate manner.
• Act as a unit receptionist, information agent for patients, nursing staff, physicians, allied services, and visitors; ensure that information sharing of unit operations is maintained; communicate concerns to the management team for problem solving.
• Perform other duties as assigned.
• Register, admit patients to the unit; accurately enter, maintain patient information into hospital computer systems including demographic, financial information; assign, verify patient medical record numbers.
• Type and prepare various forms such as pre-admission and consent forms.
• Verify, assess coverage on all types of encounters working with third party payers included but not limited to:
  Blue Cross, HMOs, PPOs, private insurance companies, Medicare, Medicaid, private pay patients.
• Receive, record payments for hospital, medical services rendered; maintain petty cash fund; balance cash drawer, prepare cash reports, bank deposits daily.
• Perform basic registration and admit patients to the unit.
• Transcribe physician orders and enter necessary information on orders, charges, and credits into hospital information systems to ensure that they are carried out in the most efficient manner.
• Interview and act as a resource to patients and families to complete accurate birth certificates and related documents according to regulatory time frames including maintaining and downloading data to MDPH. (FBC).
• File complete and accurate registers with the County Clerk’s Office. (FBC).
• Prepare chart for discharge.
• Process death records, assist with funeral home notification, and body release as indicated.
• May assist the patient care team in non-clinical activities of daily living, as directed.
• Final assembly, completion of medical records, keeping in consistent order, current, divided as needed.
• Demonstrate proper creation of patient’s medical records.
• Assembles charts according to hospital standards.
• Analyze charts according to hospital standards, and to achieve The Joint Commission/HFAP standards.
• Perform actions on Chartfact locator system.

• Proficient in medical terminology, hospital computer systems, and general office equipment.
• Must possess excellent interpersonal skills necessary to effectively communicate with patients, medical staff, employees, third party payers.
• Must possess good analytical and math skills.
• Must have mobility skills to move room-to-room, between floors, including ability to assist in lifting, moving, evacuation of patients.
• High school diploma or GED required.
• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

• Organization:
  Henry Ford Health Genesys Hospital
• Department:
  Emergency Department 001
• Shift: Night Job
• Union Code: MIGRA AFSCME Local 3518