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Switchboard Operator - Contingent - Rotating Shift - Grand Blanc
Job in
Grand Blanc, Genesee County, Michigan, 48480, USA
Listed on 2026-01-19
Listing for:
Henry Ford Health System
Part Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Schedule:
Part Time 20 hrs./week. Rotating Shift
- This position will be rotating between day shifts and evening shifts, along with weekend and holiday rotations.
Operates the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.
Responsibilities- Receives and relays internal and external calls and provides general information according to protocol.
- Maintains desk directories, on-call list, reference guides and other associated reference materials.
- Operates beeper and paging system to contact personnel and code team.
- Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.
Minimum of High School diploma.
Additional PreferencesMust have customer service experience and call center experience. Ability to work independently and in high stress situations. Call center experience is a plus. Must be able to multitask and work in a very fast-paced environment. Critical thinking skills and the ability to work independently is needed.
Additional Information- Organization:
Henry Ford Health Genesys Hospital - Department:
Telecom Switchboard 001 - Shift: Rotating
- Union Code:
Not Applicable
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