Utility Meter Technician

The City of Graham is seeking a dependable, detail-oriented individual to join our Utilities Department as a Utility Meter Technician. This position plays a key role in ensuring accurate water meter readings, maintaining customer accounts, and supporting the overall effectiveness of field operations.

• Perform routine field, specialized technical and manual work in collecting meter readings and field operations.
• Read water meters on an assigned route and record readings into a handheld device.
• Communicate service orders to the water billing department, take photos of equipment, and explain readings to citizens.
• Clean meters, report damaged equipment, and schedule maintenance or replacement of meters and transmitters.
• Conduct meter audits and troubleshoot the automatic reading system.
• Operate City vehicle safely and efficiently, maintain the vehicle, and submit service requests as needed.
• Connect and disconnect water services, install meters for new service and change‑outs, and assist with hydrant flushing, backflow testing, mowing, and other field operations.
• Maintain logical and efficient reading routes and keep the route list updated.
• Perform additional field operations duties assigned by the Field Operations Manager.

• Knowledge of street layout and meter locations on assigned routes.
• Knowledge of utility service policies.
• Accurate data entry skills using handheld computer and tablet.
• Ability to work independently following a routine schedule.
• Effective communication skills with citizens and the community.
• Ability to establish and maintain effective working relationships with citizens, employees and other customers.
• Ability to analyze data using standard reports, spreadsheets, or custom reports.

This position is medium work, including exertion up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects. Activities include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. The employee must have visual acuity to perform transcription and operate a vehicle.

Work occurs indoor and outdoor, subject to extreme heat and cold.

The position requires a valid North Carolina Class C Driver’s License, completion of high school or equivalent, and some experience in an office environment requiring intense accuracy and timeliness, or an equivalent combination of education and experience. Local government, utility, or water distribution experience is preferred. The city’s cell phone reimbursement policy applies; therefore the employee is required to provide a data‑enabled phone for use in carrying out assigned duties.

• Valid North Carolina Class C Driver’s License.
• High school diploma or GED.
• Experience in water distribution (required).
• Inclement Weather/Emergency Response:
  Non‑Essential.
• Safety Sensitive Position:
  Yes.
• FLSA Status:
  Non‑Exempt.

• North Carolina Department of State Treasurer Division of the Local Governmental Employees' Retirement System (LGERS).
• Additional Retirement Savings Plans.
• Group Health and Hospitalization Insurance.
• Dental, Vision, Group Life, and AD&D Insurance Coverage.
• Flexible Spending Account.
• Longevity and Vacation Pay.
• Paid Holidays.
• Sick Leave.
• Family Medical Leave Act (FMLA).
• Worker's Compensation.
• Military Leave.
• Civil Leave.
• Educational Leave with pay.
• Shared sick leave.
• Employee Assistance Counseling Program.
• Credit Union Membership Available.
• Tuition Reimbursement.

Detailed information about our Benefits will be provided during the hiring and/or onboarding process.