Cashier, Retail

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Cashier roles provide fast, friendly, accurate and safe service to customers. They process Checkout and/or Return transactions and monitor the Self-Checkout area. They seek product knowledge to answer questions and identify selling opportunities while following policies and procedures to minimize shrink. A Head Cashier may supervise and support Cashiers by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first-level escalation for customer issues and assist in coaching and training Front End Associates and new Cashiers using available tools to coach and develop others.

• Process Checkout and/or Return transactions
• Monitor and maintain the Self-Checkout area
• Proactively seek product knowledge to provide information and identify selling opportunities
• Follow all policies and procedures to ensure that shrink is minimized
• Head Cashier responsibilities: position Cashiers and support them by expediting price checks, and approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental
• Provide first-level escalation for customer issues
• Assist in supervision, coaching and training of Front End Associates, including training of new Cashiers

• Preferred:
  Head Cashier with 1+ years of Cashier experience

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Industries:
  Consumer Services