Cashier, Retail
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Cashier roles provide fast, friendly, accurate and safe service to customers. They process Checkout and/or Return transactions and monitor the Self-Checkout area. They seek product knowledge to answer questions and identify selling opportunities while following policies and procedures to minimize shrink. A Head Cashier may supervise and support Cashiers by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first-level escalation for customer issues and assist in coaching and training Front End Associates and new Cashiers using available tools to coach and develop others.
- Process Checkout and/or Return transactions
- Monitor and maintain the Self-Checkout area
- Proactively seek product knowledge to provide information and identify selling opportunities
- Follow all policies and procedures to ensure that shrink is minimized
- Head Cashier responsibilities: position Cashiers and support them by expediting price checks, and approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental
- Provide first-level escalation for customer issues
- Assist in supervision, coaching and training of Front End Associates, including training of new Cashiers
- Preferred:
Head Cashier with 1+ years of Cashier experience
- Seniority level:
Not Applicable - Employment type:
Full-time - Industries:
Consumer Services
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