Segment Transformation Manager - Order Management

Enjoy a career, packaged with care, whilst helping protect food, people and the planet

We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.

We could be part of your vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.

We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.

Huhtamaki are currently looking for a Segment Transformation Manager – Order Management to join our Food service segment in Europe on an initial 2-year fixed term basis (linked to our global ERP rollout).

In this role, you will be responsible for driving the effective transformation and standardization of Food service processes and master data, ensuring alignment with the Global Template, Master Data rules, and Business Process Framework. You will lead the implementation and adaptation of global process and data standards across segment rollout projects, making sure the organization is ready to operate smoothly and efficiently.

As the primary point of contact between Global and Local Process Owners, you will facilitate communication, coordinate support and approvals, and proactively manage risks related to process and data implementation. You will also identify and champion process improvement opportunities, actively monitor global process and data quality KPIs, and prioritize initiatives to address data quality gaps and enhance overall performance.

This role will be based from one of our Food service locations in Europe, with a preference for Nules (Spain) or Espoo (Finland). Other locations considered are:
Gosport or Blackburn (UK), Alf (Germany) or Czeladz (Poland).

• Ensure transformation in Food service Order Management process and master data area according to the Global Template, Master Data rules and Business Process Framework
• Drive process and data standard implementation of Order Management process across segment rollout projects
• Drive adaptation to global processes across Segment organization and ensure organization’s readiness to operate
• Act as the subject matter expert for Food service Order Management process
• Lead the design, development and implementation of Food service Order Management transformation programs and initiatives.
• Translate business needs into clear ERP requirements
• Design of workflows, controls, and reporting structures within the ERP system.
• Create and maintain process documentation, including workflows, policies, and control frameworks and ensure governance standards are embedded in ERP processes for audit readiness.
• Collaborate with project managers, consultants, and other process owners to resolve issues quickly.

In this phase, you will build a strong understanding of the Global Process Framework and master data rules relevant to your process area. You will actively participate in workshops with Global Process Owners to analyze and document local processes, assess data structures, and evaluate how closely local practices align with the global template (FIT/GAP analysis). As you receive thorough process handovers from Global Process Owners for each rollout, you will use this knowledge to provide hands‑on support and guidance to Local Process Owners, ensuring a smooth and effective adaptation of local processes to global standards throughout the rollout journey.

During planning, you will collaborate with Local Process Owners to develop robust rollout strategies. You will ensure that all local business scenarios, process descriptions, and functional designs are fully aligned with the Global Process Framework and serve as an approver for related documentation. Acting as a bridge between Global and Local Process Owners, you will elevate…