Appointment Coordinator - Car

Appointment Coordinator - The Car Company

• Full-time

The Car Company in Goshen, IN is now hiring extremely talented and professional Call Center / Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.

• Outbound lead follow-up:
  Internet inquiries, Un‑sold traffic, lease renewals, etc. (80%)
• Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%)
• Confirm appointments and re‑schedule missed appointments
• Purify and update customer changes in database.
• Contact current customer base on current marketing incentives.

• Confident and professional phone manner
• Strong computer and Internet skills
• Call center, collections, inside sales experience is a plus
• Strong record of positive customer satisfaction results
• Submit to and successfully pass a pre‑employment background check.

This is a full time position that requires the flexibility to work rotating schedules with possible rotating Saturdays.

Competitive Pay + bonus + benefits + paid training and more!

To Apply:

All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team. Walk‑ins or phone inquiries to the dealership will not be considered.