Appointment Coordinator - Car
Listed on 2026-01-23
-
Customer Service/HelpDesk
Customer Service Rep -
Sales
Appointment Coordinator - The Car Company
- Full-time
The Car Company in Goshen, IN is now hiring extremely talented and professional Call Center / Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.
Responsibilities- Outbound lead follow-up:
Internet inquiries, Un‑sold traffic, lease renewals, etc. (80%) - Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%)
- Confirm appointments and re‑schedule missed appointments
- Purify and update customer changes in database.
- Contact current customer base on current marketing incentives.
- Confident and professional phone manner
- Strong computer and Internet skills
- Call center, collections, inside sales experience is a plus
- Strong record of positive customer satisfaction results
- Submit to and successfully pass a pre‑employment background check.
This is a full time position that requires the flexibility to work rotating schedules with possible rotating Saturdays.
Competitive Pay + bonus + benefits + paid training and more!
To Apply:
All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team. Walk‑ins or phone inquiries to the dealership will not be considered.
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