Team Member, Petsense
Listed on 2026-02-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.
Overall
Job Summary:
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks, while providing legendary customer service.
Essential Duties and Responsibilities (Min 5%):
As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:
Thank the Customer, Engage with the customer and/or pet, Advise on products or services, Make it Memorable.
Required Qualifications:
No experience required. Retail experience and/or pet/live animal knowledge is preferred. A high school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is necessary.
Preferred
Skills:
Pet/live animal knowledge, strong communication and problem-solving skills, basic computer skills, interpersonal skills, and conflict resolution.
Working Conditions:
Indoor environment with moderate noise, hard surfaces, shifts generally no less than 4 hours, may exceed 8 hours, and adherence to safety guidelines.
Physical Requirements:
Non-sedentary role requiring stamina and ability to move throughout the store, lift/move merchandise up to 50 pounds, and operate equipment safely.
Disclaimer:
This overview is not comprehensive. All duties should be performed as assigned by a supervisor.
Company Info:
We support our Team Members with a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.
- Seniority level:
Entry level - Employment type:
Full-time - Job functions:
Management and Manufacturing
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