Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and are supported.

We champion all perspectives and build a diverse team that reflects the world we serve.

Retail

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to guide a team toward increased customer care and satisfaction.

Pay Range: $22.90 - $40.32 per hour. Technicians earn a performance‑based flat‑rate pay model, which rewards skilled professionals with a predetermined amount for each eligible task.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. Test and registration fees are paid by the company; a bonus is awarded for each passing test.

• Valid automobile driver's license at all times and ability to drive customer and company vehicles.
• Skilled in brake diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing, and math skills.

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a vocational‑technical school program.
• A.S.E. certification in at least three of A1–A8 (L1 can be one of the three – brakes and steering & suspension A.S.E.s preferred).

• Medical, dental, and vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional development resources to help you level up.
• Community involvement and giving back to local communities.
• Integrity & teamwork – doing things right, together.

We believe people can only provide superior service and quality when they bring their whole selves to work. We champion all perspectives, individuals, and teams, and we build a diverse workforce that reflects the world we serve. Show us what you are made of – because who you are is what we need.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate social responsibility activities.
• A truly global, dynamic, and challenging work environment.
• Work‑life balance and long‑term well‑being.
• A diverse and inclusive team.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.