Account Manager

Account Manager

Facilities Management - Cleaning

Location:

Humber & Leeds
Salary: £35,000 + £4,500 Car Allowance
Sector:
Facilities Management

About the role
We’re looking for a hands-on Account Manager with solid experience in facilities management cleaning contracts to oversee sites across the Humber and Leeds region. This is a genuinely operational role — ideal for someone who’s not afraid to roll up their sleeves, get into the detail, and be visible on-site.
You’ll be responsible for managing client relationships, supervisors, and cleaning operatives, ensuring service delivery is consistently high and contracts run smoothly day to day.

Key Responsibilities  
Manage a portfolio of commercial cleaning contracts across the Humber and Leeds
Act as the main point of contact for clients, building strong, long-term relationships
Lead, support, and develop site supervisors and cleaning operatives
Ensure cleaning standards, KPIs, and SLAs are met (and exceeded)
Carry out regular site audits and quality checks
Handle staffing levels, absence management, and recruitment where required
Resolve issues quickly and professionally — from service delivery to client concerns
Maintain compliance with health & safety, COSHH, and company procedures
Get involved in the nitty-gritty operational detail when needed  About You  
Proven experience as an Account Manager / Contracts Manager within cleaning or facilities management
Comfortable managing multiple sites and teams
A strong communicator who can manage both clients and frontline staff effectively
Highly organised, proactive, and solutions-focused
Happy to be hands-on and site-based, not desk-bound
Full UK driving licence (essential)  What’s on Offer  
£35,000 basic salary
£4,500 car allowance
A stable, growing facilities management business
Autonomy to manage your accounts properly
A role where operational excellence genuinely matters  Apply Now If you’re an experienced cleaning account manager who enjoys being close to the operation and delivering high-quality facilities management services, we’d love to hear from you.

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