Management Assistant - Digital Communications

The Management Assistant position provides technical and professional-level support to assigned department and/or division(s), conducts independent research and administrative efficiency studies, prepares reports and presentations, performs project management and statistical analysis, performs liaison duties, and provides professional-level assistance as needed. Additionally, work is performed under general direction and requires initiative, independent judgment, strong writing and communication skills, and the ability to operate with minimal supervision.

The ideal candidate is a highly organized, proactive administrative professional who thrives in a fast-paced, creative environment and brings both precision and adaptability to their work. They are an exceptional writer who can clearly communicate ideas through reports, presentations, talking points, and internal communications. They are equally comfortable managing structured financial and administrative responsibilities, such as purchase orders, invoices, budgets, and reporting, while supporting a dynamic communications team where priorities may shift quickly.

This individual anticipates needs, communicates effectively with diverse audiences, and exercises sound judgment with little oversight. They are detail-driven without losing sight of the bigger picture, enjoy streamlining processes, and take pride in being the steady, trusted backbone behind creative and strategic work.

This position emphasizes the need for a strong writer who can clearly communicate complex ideas with precision and professionalism. The role requires the ability to synthesize information, maintain a consistent voice, and tailor content to diverse audiences. Strong writing will be essential to ensuring clarity, credibility, and overall effectiveness of the work.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that are committed to build and maintain a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation.

We believe that successful employees are those that possess these six core values:

Only a limited number of the most highly qualified applicants meeting the city's requirements will be invited for an interview. Examination process for the position may include:

• Panel Interview and Presentation

This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned.

• Performs project management and oversight by researching and analyzing information, compiling results, developing reports, making presentations, and tracking project timelines, dues dates, and milestones.
• Coordinates, develops, drafts and updates the department/division strategic and operational plans. Facilitates and leads sessions with department divisions, and work groups to assist in strategic planning efforts.
• Researches, compiles and analyzes information pertaining to various topics. Researches and analyzes information specific to net present value, marginal and total cost assessments, discovery audits and cost saving measures, cost of service, etc. Performs detailed analysis on costing projects, return on investment, life cycle costing, etc.
• Prepares and presents high-level department/division reports for City Council, executive management, Advisory Commissions, Communications (CARs, Yellow Papers). Prepares PowerPoint presentations for GEO, Council, executive management, outside agencies, neighborhood meetings, etc.
• Represents the Department by attending, facilitating and leading various meetings with and/or on behalf of the department or divisions; summarizes the highlights of the meetings, provides feedback on the meetings, and follows up on issues discussed. Participates in community outreach program development and implementation. Interacts with regulatory agencies.
• Assists in the writing of internal employee communications, including a weekly digital news update for all employees and leadership messaging for all employees.
• Assists in the writing of public information materials such as brochures, flyers, direct mail materials, newsletters, and Web pages; routes the production of such publications through scheduling, writing, editing and distribution; and assists in promoting information through the City's social media platforms.
• Researches questions, topics or difficult citizen inquiries. Provides timely and accurate feedback to relevant parties. Tracks issues from conception to finalization and informs appropriate staff of the findings.
• Functions vary based on department needs.
• Demonstrates continuous effort to enhance…