Transition Manager

Transition Manager

The property Transition Manager is a highly organized and proactive role that is responsible for leading and supporting the onboarding of new properties into our portfolio. This role serves as the central point of coordination between internal teams, external partners, and on-site staff to ensure a seamless transition from acquisition to full operational performance. The ideal candidate is detail-oriented, solutions-driven, and thrives in fast-paced environments.

• Knowledge of property management operations, systems, compliance requirements, and leasing processes.
• Excellent prioritization and organization skills, with the ability to multitask effectively.
• Strong communication skills, both verbal and written, including presentation skills.
• Excellent interpersonal skills, fostering positive interactions across the organization
• Experience:
  
  At least 3 years of experience in property management operations.

• Serve as the primary point of contact for property transitions, coordinating between internal departments and external partners (owners, agencies, vendors, and management firms).
• Track timelines, deliverables, and milestones to ensure smooth and timely takeovers.

• Conduct comprehensive property reviews including file audits, lease reviews, and operational assessments.
• Ensure all documentation, data, and compliance requirements are in place prior to management takeover.

• Develop, implement, and enforce standardized transition workflows from initial handover through stabilization.
• Ensure systems, procedures, and teams are fully prepared for operational launch.

• Research, source, and onboard new vendors as needed.
• Support on-site teams with new policies, procedures, and training.
• Step in as an interim manager when necessary to maintain operational continuity.

• Partner with marketing teams to prepare leasing strategies and timelines.
• Ensure communities are fully prepared for resident move-ins and leasing launches.

• Ensure all required signage, licenses, and compliance documentation are ordered and properly displayed (e.g., labor law posters, community signage, business licenses).
• Track transition progress and provide performance updates to leadership.

• Implement strategies to minimize operational disruption, protect occupancy, and prevent rent loss during transitions.

Volunteer Properties is a family-owned property management company with over 35 years of experience serving apartment communities, townhomes, and commercial buildings across Tennessee, Georgia, and Kentucky. We are guided by the purpose of enriching lives by delivering end-to-end property management services with a personal touch and unwavering commitment to excellence.

Our success is built on living our core values every day - integrity, teamwork, compassion, vibrant engagement, and continuous improvement. As a family-owned business, we pride ourselves on fostering strong relationships and creating thriving communities that positively impact the lives of our residents, clients, and associates.

• Integrity - conducting yourself in an honest, ethical manner with transparent communication and truthful encounters. Being up front when errors occur and taking ownership of everything you do.
• Teamwork - achieving your best work through collaboration with colleagues and clients. Building trust through active engagement and genuine respect for a variety of perspectives.
• Vibrant Engagement - You believe that enjoying your work enhances productivity. You encourage work environments where associates can work hard and still laugh, creating a workplace where people want to be.
• Continuous Improvement - you consider personal and professional growth to be lifelong pursuits in becoming the best version of yourself. You continually seek the most up-to-date resources to advance individuals and the company.
• Compassion - you value the greater good, are charitable, and exemplify selflessness. You foster empathy by giving back to the community and supporting others.

Volunteer Properties is committed to supporting the health and well-being of our team members. Our benefits are designed to support your personal and professional well‑being, ensuring you have the resources and time to thrive.

• Comprehensive medical and dental coverage, with the company fully covering premiums for select plans.
• Automatic coverage for group long-term disability (LTD) and group life insurance.
• Optional additional life insurance and accidental death and dismemberment (AD&D) coverage available for employees to enroll in at their own cost.
• Dependent coverage options available for employees to purchase.

We value work-life balance and provide:

• PTO that…