HR Generalist - Field; pOpshelf

Job Details

General

Summary:

Partners with pOpshelf operational leadership to staff pOpshelf stores through development and implementation of recruiting initiatives that build bench strength, reduce turnover, and ensure compliance with all applicable federal and state laws. Assists pOpshelf team in implementation of company policies and procedures. Responsible for providing support to District Team Leaders and Sr. HR Manager in regards to forecasting, sourcing, recruiting, and interviewing.

Assists with onboarding, training, employee engagement activities, and timely response to employee issues/concerns by conducting the proper follow-up.

• Develops and recommends recruiting strategies, including internal job posting communication. Responsible for sourcing and interviewing quality internal and external candidates for Store Manager positions to be presented to District Team Leader for final selection.
• Supports pOpshelf field leadership throughout the Store Team Leader hiring and onboarding processes related to talent selection, pre-employment screening, store assignments and training.
• Manages new store growth through proactive and on-going sourcing, networking and relationship building with local chambers of commerce, colleges, universities and other local organizations to source quality candidates.
• Monitors and reports weekly progress on staffing needs, turnover, succession planning and other related issues.
• Coordinates and conducts new Store Team Leaders training to reinforce staffing expectations and promote open door policy through effective positive employee relations.
• Supports rollout and tracking of employee recognition programs. Aids with employee engagement activities, including employee events and all activities corresponding to the employee opinion survey results and action planning.
• Assists with investigations, prepares investigative reports and makes recommendations to resolve employee issues based on policy, past practice and legal justifications. Assists supervisors to formulate disciplinary actions.
• Conducts exit interviews for all pOpshelf Store Team Leaders and make recommendations based on trends or notable comments for advising management for improvement.
• Supports store staffing needs through collaboration with third-party recruiting teams (i.e., Shaker, Linked In, Indeed), social media training, organizing advertising support and coordination of hiring events as needed.
• Performs market visits with District Team Leader and Regional Director to support team needs.

• Thorough knowledge of human resource principles and practices.
• Strong recruiting skills and the ability to identify quality candidates as well as basic understanding of overall recruiting process including time-to-fill, internal promotion rates, etc.
• Ability to prioritize, work independently and manage multiple tasks for timely completion.
• Excellent understanding of the retail environment.
• Excellent problem-solving and analytical skills.
• Ability to effectively communicate with candidates and employees of all levels.
• Excellent collaboration and consensus building skills.
• Strong relationship building and networking skills.
• Thorough knowledge of company policies, total rewards programs, and employee relations.
• Effective presentation, oral and written communication skills.
• Computer skills:
  Word, Excel to develop spreadsheets and reports to analyze staffing needs, and payroll/personnel systems such as Lawson.

• Knowledge and skills are normally acquired through post-secondary education at the bachelor’s level preferred.
• Two to five years of experience in progressively responsible positions, Generalist experience preferred; degree is not required with extensive experience.
• Field retail experience a plus.