Teller, Customer Service​/HelpDesk

Overview

Tellers are an integral part of our front-line branch staff and provide our membership with exceptional member service through cross-selling products and services to promote financial wellness. This position will be based out of our Rivergate branch. Hours are generally Monday-Thursday: 8:15 AM-5:15 PM;
Friday: 8:15 AM-6:15 PM.

Compensation: $17/hourly

TENCU exists to care for the lives of our employees, members, families, and communities. We care by putting people before profit, relationships before fees, families before timecards, and community trust before growth.

While we re serious about our mission, we don t take ourselves too seriously. We are a team that values creativity, collaboration, and above all fun!

Day-to-day job duties include: Processing teller transactions and assisting members in person and by phone in compliance with state and federal guidelines; as well as internal policies/procedures.

Responsibilities include and supervision in alignment with branch goals, while delivering excellent member service and accurate processing.

BENEFITS

We are proud to offer competitive wages and an extensive benefits package including employer-paid medical, dental, vision, basic life and AD&D, long-term and short-term disability for all employees (additional coverage for family members may be selected at the expense of the employee). We also offer a 401K Defined Contribution Plan with a generous employer match of 7%, and eleven (11) paid holidays!

Visit our careers page to learn more at

• Accuracy in cash handling and transactions.
• Ability to assist members by telephone or in person in a professional and efficient manner.
• Adaptable and capable of working with frequent change.
• Ability to learn and adhere to federal regulations, Credit Union policies, and procedures.
• Regular and reliable attendance.
• Average computer skills are required.

• Ability to lift up to 25
• Ability to sit for long periods of time.
• Ability to stand for long periods of time.
• Ability to use a computer for long periods of time.

• High school diploma or equivalent
• One year of cash handling/customer service experience
• Experience working in a financial institution is

Employee may travel to assist branches on an irregular basis.

To be hired for this position the candidate must pass a drug screen and background check.

TENCU is an Equal Opportunity Employer.

* This job opportunity is only open to local candidates in Tennessee*

No recruiters please