Director of Commercial Roofing & Business Development

Overview

National Roof Company is looking for a Business Development Representative to join our team in our Goodlettsville, TN office. The Business Development Representative is responsible for prospecting sales and qualifying leads for new and existing commercial and multi-family roofing accounts.

This role is designed for a seasoned commercial roofing professional who can take an established line of business and drive it forward through leadership, systems, and strategic growth.

• Commercial Estimating & Insurance Claims Leadership:
  Create, review, and defend complex commercial and multi-family roofing estimates using Xactimate (Level 2 proficiency required).
• Lead insurance-driven commercial claims from inspection through settlement, including supplements and negotiations.
• Work directly with insurance adjusters to ensure accurate scope, pricing, and approvals.
• Review plans, specifications, site conditions, and damage reports to determine accurate project costs.
• Ensure estimating practices align with real-world build costs, manufacturer requirements, and NRC margin expectations.
• Project & Operational Oversight:
  Oversee commercial project estimating and coordinate handoff to production teams.
• Support resolution of complex, disputed, or problem claims.
• Collaborate with operations, service, and production leadership to ensure successful execution.
• Assist in establishing consistent workflows, documentation standards, and estimating procedures.
• Business Development & Division Growth:
  Lead the strategic growth of NRC’s commercial and multi-family roofing division.
• Develop and maintain relationships with property owners, managers, insurance professionals, adjusters, commercial clients, and referral partners.
• Support and oversee commercial sales and business development staff.
• Identify new market opportunities and long-term growth strategies.
• Represent NRC within industry organizations and regional business networks.

Requirements:

• 10+ years of commercial roofing experience
• 5+ years of leadership or management experience
• Xactimate Level 2 proficiency (certification strongly preferred)
• Proven experience managing insurance-funded commercial roofing projects
• Strong working knowledge of TPO, EPDM, Modified Bitumen, and Metal roofing systems
• Demonstrated estimating, budgeting, and margin control expertise
• OSHA 30-Hour Construction Certification
• Excellent communication, negotiation, and problem-solving skills
• Ability to manage multiple complex projects and priorities

Preferred / Nice to Have

• Experience with Accu Lynx
• Manufacturer certifications (Carlisle, GAF Commercial, Johns Manville, Elevate, etc.)
• Multi-family portfolio experience
• Familiarity with commercial bidding environments

National Roof Co has provided commercial and residential roofing services throughout Middle Tennessee since 2009. With a long-standing presence in roofing and storm restoration, NRC has built a reputation for quality workmanship, integrity, and dependable service across residential, commercial, and multi-family properties.