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Food Service Associate

Job in Goldsboro, Wayne County, North Carolina, 27533, USA
Listing for: UNC Health Care
Full Time position
Listed on 2026-02-01
Job specializations:
  • Restaurant/Food Service
    Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

The Food Service Associate is trained to work in a number of positions in the Dietary Department. This position may be scheduled in patient service areas, diet office/host/hostess, or retail/customer service areas.

Responsibilities
  • Performs and completes the daily duties and responsibilities in the patient services area, including: takes temperatures in accordance with HACCP guidelines; serves food from a steam table; breaks down and cleans station at the end of meal service; properly portions food items in accordance with diet orders and items listed on menu ticket; examines filled trays for completeness and accuracy, and places trays into the cart;

    passes trays and interacts with patients; may assist in cutting foods or opening containers as requested; washes dishes and operates a commercial dish machine; cleans and sanitizes work areas; fills supply requisition orders according to policy and records delivered items accurately.
  • Performs and completes the daily duties and responsibilities of the host/hostess, including: prepares dietary information for kitchen personnel in the preparation of foods for hospital patients; processes new diets and changes as required; participates in tray line and food temperature monitoring as assigned; examines filled trays for completeness and accuracy, and places trays into the cart; passes trays and interacts with patients;

    provides assistance with menu selection to patients; may assist in cutting foods or opening containers as requested; calculates diabetic diets and performs calorie counts; communicates patient needs to appropriate staff (teammates) while maintaining patient confidentiality; may prepare and deliver special nourishments to unit nourishment rooms, maintains and restocks nourishment rooms; uses basic knowledge of therapeutic diets.
  • Performs and completes the daily duties and responsibilities in the retail/cafe area, including: operates cash register, receives payments from customers or teammates, makes change, and issues receipts; maintains proper security of cash at all times and follows cash handling procedures in accordance with departmental policy; prepares for service before meal time and cleans up cafeteria and dining room after; sets up and stocks beverage area, grab-and-go coolers, and condiment stations;

    records temperatures in accordance with HACCP standards and serves food from the tray line; cooks breakfast items on grill top, interacts with customers, and cleans and sanitizes all work areas.
  • Other duties
    • Uses computers and tablets daily.
    • Attends allergy, foodborne illness, and safety in-service training.
    • Attends scheduled staff meetings.
    • Follows Serv Safe sanitary handling procedures with food preparation, food service, and equipment operation.
    • Responsible for daily, routine, and weekend cleaning in the department.
    • Complies with all departmental policies.
    • Is available to work a flexible schedule including evenings, weekends and some holidays.
    Education

    High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.

    Licensure/Certification

    None.

    Experience

    6+ months of food service or customer service experience preferred.

    Knowledge,

    Skills and Abilities
    • Must have basic knowledge of therapeutic diets.
    • Must have basic knowledge of food service and sanitary procedures.
    • Must be able to cope with a moderate degree of stress.
    • Is flexible in work assignments, including working in a variety of areas in one shift.
    • Ability to maintain effective working relationships and communication with co-workers, supervisors, administration, and the general public. Demonstrates good customer service skills in all interactions.
    • Must be able to manage time.
    • Maintains a positive attitude.
    • Is able to work evenings, weekends, and some holidays.
    • Ability to read, write and communicate effectively in English.
    • Is able to meet the physical requirements of the job, including standing for several hours, significant walking, and dealing with slippery floors, hot pans, liquids and foods.

    Valid NC Driver's License:
    No

    If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

    Job Details

    DIET-253

    01.8310.DIET-253.NON-CLIN

    Legal

    Employer:

    Wayne Health

    Entity:
    Wayne UNC Health Care
    Organization Unit:
    Food&Nutr Svcs

    Work Type:
    Full Time

    Standard Hours Per Week: 40.00

    Work Assignment Type:
    Onsite

    Work Schedule:

    Day Job

    Location of Job: WAYNE MED

    Exempt From Overtime:
    Exempt:
    No

    Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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    Position Requirements
    10+ Years work experience
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