Food Service Associate

Overview

Description Summary:
The Food Service Associate is trained to work in a number of positions in the Dietary Department. This position may be scheduled in patient service areas, diet office/host/hostess, or retail/customer service areas.

• Performs and completes the daily duties and responsibilities in the patient services area, including:
• Takes temperatures in accordance with HACCP guidelines
• Serves food from a steam table
• Breaks down and cleans station at the end of meal service
• Properly portions food items in accordance with diet orders and items listed on menu ticket
• Examines filled trays for completeness and accuracy, and places trays into cart
• Passes trays and interacts with patients
• May be required to assist in cutting foods or opening containers as requested
• Washes dishes and operates a commercial dish machine
• Cleans and sanitizes work areas
• Fills supply requisition orders according to policy and records delivered items accurately
• Performs and completes the daily duties and responsibilities of the host/hostess including:
• Prepares dietary information to be used by kitchen personnel in the preparation of foods for hospital patients
• Processes new diets and changes as required
• Participates in tray line and food temperature monitoring as assigned
• Examines filled trays for completeness and accuracy, and places trays into cart
• Passes trays and interacts with patients
• Provides assistance with menu selection to patients
• May be required to assist in cutting foods or opening containers as requested
• Calculates diabetic diets and performs calorie counts
• Communicates patient needs to appropriate staff while maintaining patient confidentiality
• May prepare and deliver special nourishments to unit nourishment rooms; maintains and restocks nourishment rooms
• Uses basic knowledge of therapeutic diets
• Performs and completes the daily duties and responsibilities in the retail/café area including:
• Operates cash register, receives payments, makes change, and issues receipts
• Maintains proper security of cash and follows cash handling procedures
• Prepares for service before meal time and cleans up cafeteria and dining room after
• Sets up and stocks beverage area, grab-and-go coolers, and condiment stations
• Records temperatures in accordance with HACCP standards and serves food from tray line
• Cooks breakfast items on grill top, interacts with customers, and cleans and sanitizes all work areas
• Uses computers and tablets daily
• Attends allergy, foodborne illness, and safety in-service training
• Attends scheduled staff meetings
• Follows Serv Safe sanitary handling procedures with food preparation, service, and equipment operation
• Responsible for daily, routine, and weekend cleaning in the department
• Complies with all departmental policies
• Available to work a flexible schedule including evenings, weekends, and some holidays

• High School Diploma or equivalent required; higher education from an accredited college will supersede this requirement

• None

• 6+ months of food service or customer service experience preferred

• Must have basic knowledge of therapeutic diets
• Must have basic knowledge of food service and sanitary procedures
• Ability to cope with a moderate degree of stress
• Flexibility to work in a variety of areas within one shift
• Ability to maintain effective working relationships and communication with co-workers, supervisors, administration, and the general public; shows good customer service
• Ability to manage time effectively
• Maintains a positive attitude
• Ability to work evenings, weekends, and some holidays
• Ability to read, write, and communicate effectively in English
• Ability to meet the physical requirements of the job (standing for long periods, extensive walking, and exposure to slippery floors, hot pans, liquids, and foods)

Valid NC Driver’s License:
No. If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

DIET-253

01.8310.DIET-253.NON-CL

Legal

Employer:

Wayne Health

Entity:
Wayne UNC Health Care

Organization Unit:
Food & Nutr Svcs

Work Type:
Full Time

Standard Hours Per Week: 40.00

Work Assignment Type:
Onsite

Work Schedule:

Day Job

Location of Job: WAYNE MED

Exempt From Overtime:
No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.