Food Service Associate

Overview

Description

Summary:

The Food Service Associate is trained to work in a number of positions in the Dietary Department. This position may be scheduled in patient service areas, diet office/host/hostess, or retail/customer service areas.

• Performs and completes the daily duties and responsibilities in the patient services area including:
  • takes temperatures in accordance with HACCP guidelines
  • serves food from a steam table
  • breaks down and cleans station at the end of meal service
  • properly portions food items in accordance with diet orders and items listed on menu ticket
  • examines filled trays for completeness, accuracy, and places trays into cart
  • passes trays and interacts with patients
  • may be required to assist in cutting foods or opening containers as requested
  • washes dishes and operates commercial dish machine
  • cleans and sanitizes work areas
  • fills supply requisition orders according to policy and records delivered items accurately
• Performs and completes the daily duties and responsibilities of the host/hostess including:
  • prepares dietary information to be used by kitchen personnel in preparation of foods for hospital patients
  • processes new diets and changes as required
  • participates in tray line and food temperature monitoring as assigned
  • examines filled trays for completeness, accuracy, and placing trays into cart
  • passes trays and interacts with patients
  • provides assistance with menu selection to patients
  • may be required to assist in cutting foods or opening containers as requested
  • calculates diabetic diets and performs calorie counts
  • communicates patient needs to appropriate staff while maintaining patient confidentiality
  • may prepare and deliver special nourishments to unit nourishment rooms. Maintains and restocks nourishment rooms
  • uses basic knowledge of therapeutic diets
• Performs and completes the daily duties and responsibilities in the retail/café area including:
  • operates cash register, receives payments from customers or teammates, makes change, and issues receipts
  • maintains proper security of cash at all time, understands and follows proper cash handling procedures in accordance with departmental policy
  • prepares for service before meal time and cleans up cafeteria and dining room after
  • sets up and stocks beverage area, grab and go coolers, and condiment stations
  • records temperatures in accordance with HACCP standards and serves food from tray line
  • cooks breakfast items on grill top, interacts with customers, and cleans and sanitizes all work areas
• Uses computers and tablets daily
• Attends allergy, foodborne illness, and safety in-service training
• Attends scheduled staff meetings
• Follows Serv Safe sanitary handling procedures with food preparation, food service, and equipment operation
• Responsible for daily, routine, and weekend cleaning in the department
• Complies with all departmental policies
• Is available to work a flexible schedule including evenings, weekends and some holidays

• Legal
  
  Employer:
  
  Wayne Health
• Entity:
  Wayne UNC Health Care
• Organization Unit:
  Food & Nutr Svcs
• Work Type:
  Full Time
• Standard Hours Per Week: 40.00
• Work Assignment Type:
  Onsite
• Work Schedule:
  
  Day Job
• Location of Job: WAYNE MED
• Exempt From Overtime:
  Exempt:
  No

High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.

None.

6+ months of food service or customer service experience preferred.

• Must have basic knowledge of therapeutic diets
• Must have basic knowledge of food service and sanitary procedures
• Must be able to cope with a moderate degree of stress
• Is flexible in work assignments, including working in a variety of areas in one shift
• Ability to maintain effective working relationships and communication with co-workers, supervisors, administration, and the general public. Demonstrates good customer service skills in all interactions
• Must be able to manage time
• Maintains a positive attitude
• Is able to work evenings, weekends, and some holidays
• Ability to read, write and communicate effectively in English
• Is able to meet the physical requirements of the job, which include standing for several hours, significant walking, and dealing with slippery floors, hot pans, liquids and foods

Valid NC Driver’s License:
No

If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

DIET-253

01.8310.DIET-253.NON-CLIN