Telehealth Mobile Host

Position Summary

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

We're seeking a talented Telehealth Associate to facilitate and host telehealth visits for patients and providers in assisted or skilled nursing facilities.

• Enjoys providing top‑notch care to patients and providers
• Doesn’t mind being a middle person between patients, facilities, and other Eventus Teams
• Likes the idea of traveling to facilities daily to ensure telehealth visits are conducted

Hours:

Monday-Friday - 8 hour dayshift

Mileage reimbursement plan is offered.

• Travel to facilities and/or patient homes to provide technology support and ensure patient visits are completed with the telehealth provider
• Round with provider to see scheduled patients and assist with any communication needs between the provider and the patient
• Act as a liaison between the facility and other functions in the Company to assist with the patient’s needs
• Communicate with the scheduling and medical assistant departments regarding any patient updates or changes (e.g., new patient registration, discharged patients, scheduling, acute visits information, etc.)
• Report provider or facility concerns to Scheduling Manager
• Communicate with key facility staff members regarding patient scheduling
• Assist with routing patient paperwork for signatures, as needed
• Assist providers with check‑in and check‑out procedures, as needed
• Regularly check email and other forms of Company communication to ensure patient needs are met
• Assist with administrative tasks, as needed

• High School Diploma
• Certified Medical Assistant a plus

• 1 year of customer service experience
• 1 year of electronic health record systems a plus, but not required
• 1 year of prior healthcare scheduling or medical related experience a plus, but not required
• Ability to type 45 wpm or greater
• General Knowledge of HIPAA privacy laws
• Excellent PC skills required;
  Technology savvy with experience using an iPad
• Ability to communicate clearly and concisely in verbal and written form.

Must be able to frequently communicate with facilities and patients and/or with others about patient or provider requirements, complaints, and common inquiries.

• A chance to be part of a growing and emerging culture
• Mileage reimbursement plan
• Paid time off benefits
• Holidays and Floating Holidays
• Health benefits (medical, dental, vision)
• Short & Long-term disability options
• Employer Contribution to 401(k) Retirement

Eventus Whole Health was founded in 2014 to provide physician‑led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties.

Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit