Customer Segment Sales Leader

Customer Segment Leader – Electrical Transformers & Substation Equipment

Are you an experienced technical sales professional with deep knowledge of electrical transformers or substation power equipment? Do you excel at building customer relationships, shaping commercial strategy, and driving growth in highly engineered power systems? If so, Prolec‑GE Waukesha, Inc. wants to meet you.

We’re seeking a Customer Segment Leader to champion our Service division’s growth, lead strategic commercial initiatives, and expand customer adoption of our transformer and substation equipment services. This is a high-impact, customer‑facing role for someone who understands the electrical power industry and thrives at the intersection of technical expertise and commercial leadership.

What You’ll Do

As the Customer Segment Leader, you will serve as the commercial engine for your region—partnering with Sales, Operations, and Engineering to drive revenue, margin, and new customer growth.

Key Responsibilities

• Lead regional commercial activities to achieve revenue, orders, and contribution margin goals.
• Develop and execute market‑specific growth strategies aligned with the company’s Growth Playbook.
• Build strong, lasting relationships with new and existing customers while deepening understanding of their equipment, needs, and operational challenges.
• Serve as a subject-matter expert on power transformers, substation equipment, and related service capabilities.
• Evaluate market opportunities, competitive activity, and economic drivers to identify new areas for growth.
• Lead pricing strategy, terms and conditions negotiations, and customer onboarding—including Service Letter Agreements.
• Support the Sales team with product knowledge, technical application insights, and bid/proposal preparation.
• Manage follow-up on proposals, service activities, and feedback to strengthen customer satisfaction and repeat business.
• Represent Prolec‑GE Waukesha, Inc. at industry trade shows and regional technical events.
• Generate analytical reports and support commercial review processes.
• Collaborate closely with Engineering, Sales Operations, Sourcing, Components, and external sales reps.

What You Bring

Knowledge, Skills & Abilities

• Strong understanding of electrical transformers, power systems, and substation equipment (preferred/ideal).
• Excellent communication and relationship‑building skills.
• Strategic thinker with analytical problem-solving capability.
• Ability to motivate cross-functional teams toward shared commercial goals.
• Experience reading and interpreting technical and commercial bid specifications.
• Comfort with engineering project management concepts.
• Strong presentation and customer engagement skills.

Education & Experience

• Bachelor’s degree in Electrical or Mechanical Engineering with knowledge of substation electrical equipment.
• 5 - 7 years of technical sales experience for engineered-to-order or long lead-time power systems equipment—especially transformers or substation components.
• Work Environment: Office-based with customer site visits
• Travel: Approximately 30–50% (1–2 trips per month)

Join an Industry Leader in Power Systems

Prolec‑GE Waukesha, Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace.