Probation Support Supervisor II

Position Information

Job Code: R41802 | Full Time | Salary Range: $65,435.00 - $99,588.00 | FLSA Status:
Exempt

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The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

• Manages and provides supervision and oversight of support staff. Assigns and oversees daily tasks, reviews daily work products, corrects errors and provides feedback.
• Designs, implements, and revises processes, procedures, and policies based upon unit needs.
• Conducts quality control checks for digital case files, court documentation, and other records to ensure accuracy. Manages SharePoint resources. Audits the department evidence room routinely. Ensures documentation and evidence are retained and destroyed in compliance with judicial retention policies.
• Assists with establishing performance goals for each staff member. Monitors and coaches, evaluates performance, addresses and resolves personnel concerns and complaints. Ensures all staff adhere to the Code of Conduct.
• Trains and mentors administrative staff. Onboards new employees, facilitates orientation. Organizes and facilitates team meetings to share updates, identify potential risks, and solve problems. Encourages productive and positive morale across the team.
• Serves as a liaison for internal and external organizations for the Probations Department.
• Manages incoming records requests for the department. Accepts receipts of Subpoena Duces Tecum requests, ensuring requests are completed by the deadlines.
• Provides administrative support across various functions, including initiating maintenance requests, covering the front desk, notarizing documents, and participating in special projects.
• Attends and participates in various internal and external committee meetings, trainings, and conferences.
• Leads recruiting activity: screens resumes and assesses candidates, facilitates the interview process, serves as the lead point of contact for candidates throughout the selection process, and conducts pre‑employment reference checks.
• Performs other duties as assigned.
• Supervises and monitors performance for a regular group of employees (1 or more full‑time employees), providing input on hiring/disciplinary actions, work objectives and effectiveness, performance evaluations, and realigning work as needed. The work performed by majority of employees is complex.

• Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.

• Receives General Direction. Employees normally perform the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance is reviewed periodically. Impact of actions is significant.

• Advanced:
  Work requires advanced skills and extensive knowledge of work. Incumbent can handle complex tasks and translate complex nuances related to aspects of the job. Recognized by others within the organization for technical depth of knowledge. Likely impact on organization is comprehensive.

• May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.

• High school diploma or G.E.D.
  OR
  Addit…