Technical Trainers III

Job Description
Assist with the design, development, distribution, and implementation of technical training content and materials in a variety of formats such as articles, classes (in-person and virtual), newsletters, presentations, videos, and websites. Assist with administration of eLearning and learning management tools. This position will be supporting the IT training team in creating and providing training related to technology and computer applications for all levels of end-users.

Required Skills and Experience

Intermediate/Advanced experience creating technical training content/curriculum, including MS Office 365, for entry-level through proficient user levels.

Experience with Adobe Captivate, Articulate 360 or similar platforms for creating online training.

Experience with Camtasia or similar platforms for screen recording and video editing.

Experience with microlearning preferred.

Excellent verbal and written communication skills.

Experience:

Adobe Captivate, Proficient (4-6 Years), Yes

Articulate 360, Proficient (4-6 Years), Yes

Camtasia, Camtasia or similar screen recording and video editing, Proficient (4-6 Years), No

Microlearning, Novice (1-3 Years), No

Software Expertise, Ability to learn and explain complex software products and technology., Proficient (4-6 Years), No

Team Collaboration,Collaborate with cross-functional teams to develop professional and highly impactful technical training and education materials, ensuring our workforce is equipped to meet the challenges of the future. Novice (1-3 Years) No

Technical Communication, Ability to write and verbally articulate complex technical concepts., Proficient (4-6 Years), No

Technical Training, Create and revise technical job aids, handouts and reference guides., Novice (1-3 Years), No

Communication skills both verbal and written, Proficient (4-6 Years), No

Presentation skills, Proficient (4-6 Years), No

Team work, Proficient (4-6 Years), No

Microsoft Office, Proficient (4-6 Years), No