Solutions Consultant Security Clearance

Position: Solutions Consultant with Security Clearance
Working at NLR The National Laboratory of the Rockies (NLR) is located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for energy systems research and development. Join NLR, where world-class scientists, engineers, and experts are accelerating energy innovation through breakthrough research and systems integration. From our mission to our collaborative culture, NREL stands out in the research community for its commitment to an affordable and secure energy future.

Spanning foundational science to applied systems engineering and analysis, we focus on solving complex challenges to deliver advanced, secure, reliable, and cost-effective energy solutions. Our work helps strengthen U.S. industries, support job creation, and promote national economic growth.
At NLR, you’ll find a mission-driven environment supported by state-of-the-art facilities, multidisciplinary research teams, and strong collaborations with industry, academia, and other national laboratories. We offer robust professional development opportunities and a competitive benefits package designed to support your career and well-being.

Job Description
The Solutions Consultant will be a primary point of contact for National Security Research Office (NSRO) Team to coordinate and assist in providing IT solutions and support. This position will work closely with research and operations staff to define and scope and coordinate needs working closely with Cyber Security and other ITS groups to ensure compliance and adherence to standards. The Solutions Consultant will support, troubleshoot, and advise in the operational areas of desktop, storage, compute, cyber, and networking or coordinate with subject matter experts within Information Technology Services (ITS) and the Mission-specific Centers when necessary.

Application assistance and operations will be expected for research applications outside of applications support by ITS. Small amounts of Windows, Linux, and network administration will be required to support operations and project initiatives. Job duties and responsibilities of the position:
Duties shall include, but not be limited to:
• Works with Mission-related staff to scope needs, provide solutions, and support.
• Create and define standard workflow processes for in-take and feedback to clients.
• Performs network support including, but not limited to, checking network connections, enabling ports, and troubleshooting connections between fixed equipment and switches.
• Document Telecom Room cabling and laboratory point drops and maintain comprehensive system configuration documentation as needed.
• Works within ITS teams to ensure that proposed solutions adhere to ITS standards, best practices, and are supportable.
• Works within the Operations Support and Recovery team to provide incident response, troubleshooting, administration, and operational support for ITS supported systems.
• Ensures items being requested by customers triggers Cyber input and intervention as needed, supports Cyber assessment by gathering and providing information
• Works with customers to maintain optimal performance and functioning of supported systems.
• Cultivates relationships with teams internal and external to the ITS required for delivery of services
• Develops and enhances the skills necessary to adequately provide operational support for the organization.
• Dedicated to ensuring system availability and integrity by actively contributing to incident response situations.
• Adheres to ITS standards and processes and applies those standards to supported systems.
• Configure and deploy virtual desktop systems;
Work with end users to determine requirements and appropriately spec and configure systems based on these requirements
• Handle network connectivity and access configuration requests such as VPN by engaging ITS and cyber resources and ITS liaison to efficiently complete and verify completion requests on behalf of ESIF research projects.
• Support interface and configuration for research projects to interface data services, co-simulation with remote sites, servers and enterprise virtual machine…