Collections Investigator

Collections Investigator

Colorado Judicial Branch

Job Code: R41350
Full Time Salary Range: $52,159.00 - $75,631.00
FLSA Status:
Non-exempt

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Notice To Colorado Applicants

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

Summary Of Job Classification

Administers, enforces, and collects all restitution, fines, and costs ordered by the Court in traffic, misdemeanor, juvenile delinquency, and felony cases. Responsible for prioritizing collection of restitution, client stability, and revenue recovery. Implements assertive collection techniques with professionalism and integrity.

• Administers, enforces, and collects restitution, fines, and costs ordered by the Court.
• Conducts complex investigations and skip-tracing using various databases and tools to locate, investigate, and contact persons owing money. Analyzes documentation and other information provided or found through research.
• Interviews defendants and associated parties required to pay financial assessments. Determines eligibility and ability for planned payments. Establishes payment plans that mutually benefit the client, courts, and victims.
• Assists defendants, public, victims, court staff, attorneys, probation, employers, and other government agencies in resolving complex procedural concerns, account discrepancies, customer complaints, and other difficult inquiries.
• Monitors, resolves, executes, and tracks delinquencies using the various collections reports.
• Prepares and issues past due notices, attachment of earnings, writs, liens, probate claims, and referrals to private collection agencies. Executes, implements, and monitors authorized collections enforcement actions by collaborating with probation and other agencies. Files special reports.
• Assists in the development, implementation, and oversight of local policies, standard operating procedures, and programs for the Collections Department. Evaluates the effectiveness of policies and procedures.
• Completes special duties, projects, and tasks.
• Participates in training and meetings as required.
• Performs other duties as assigned.

Job has no responsibility for the direction or supervision of others.

Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.

Employees normally performs assignments after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.

Work requires comprehensive, practical knowledge of work processes. Incumbent can complete a broad range of work, sometimes complex, without frequent reference to others.

May assist in the collection of data in support of recommendations for functional area budget allocations. May monitor division or program/promotional level fiscal requirements.

• Education and Experience Equivalency: High school diploma or G.E.D.
• Wo…