Logistics Coordinator

Overview

PRISM is a community supported social service organization providing dignity-centered resources for food, housing, and other basic needs. PRISM blends talent, passion, and abilities into opportunities that improve the lives of everyone as we build reflecting the spirit of the northwest suburbs. Our vision is to lead in providing innovative and dignified services that foster resilient individuals and a healthier, more sustainable community.

PRISM strives to incorporate the core values of collaboration, innovation, dignity, and accountability into all aspects of our organization. Our programming helps low-income and basic wage-earning families meet their essential needs of food, housing, and clothing. The Marketplace Food Shelf, Housing Programs, Shop for Change Thrift Shop, and Children s Programs operate in a professional and dignified manner, allowing program participants the opportunity to choose the products and resources that are most helpful for their situations.

At PRISM, we understand equity and inclusion as actions, and strive to make services not only accessible, but welcoming with a clear understanding of how we operate.

Benefits Include

• Group Term Life with AD&D (100% paid by PRISM)
• Long Term Disability (100% paid by PRISM)
• Medical insurance (PRISM pays 80% to 90% of the premium for employees and 50% of the premium for dependents)
• Health Savings Plan with employer contribution when on a high deductible health plan
• Dental (cost sharing)
• Vision (employee paid)
• Supplemental insurance through Aflac
• A standalone upgraded Employee Assistance Program (EAP)
• Retirement plan with company match dollar for dollar up to 3% with no vesting schedule (separate waiting period)

We are currently hiring a Logistics Coordinator
. The position is full time, 40 hours per week, non-exempt, and benefits eligible. Pay for this position is $ per hour
, depending on qualifications with an emphasis on higher pay for multi-lingual applicants or previous leadership experience.

The Logistics Coordinator position is responsible for a range of leadership roles in operations at the Marketplace Food Shelf. The Logistics Coordinator will demonstrate PRISM s commitment to high-quality customer service and lead with PRISM s values of dignity, accountability, collaboration, and innovation. This position will ensure a safe, organized, and efficient warehouse and food distribution area. PRISM staff are cross-trained and actively support one another across programs and departments.

Monday, Tuesday, Wednesday: 9 am to 5 pm;
Thursday: 9 am to 7 pm;
Friday: 9 am to 3 pm.

• Operations and Program Management
• Oversee day-to-day operations of the Food Shelf, including receiving distribution, storage, and participant services.
• Communicate Food Shelf Guidelines and Procedures to participants, volunteers, and staff.
• Maximize participant dignity and address concerns or complaints with professionalism and care.
• Maintain positive and professional working relationships with all staff and volunteers.
• Provide ongoing direction, supervision, and mentoring to Food Shelf staff and volunteers.
• Maintain a calm demeanor while addressing multiple and competing priorities.
• Maintain accurate inventory of food items; coordinate restocking, ordering, and deliveries with the Food Banks and other vendors.
• Place food orders after conducting cost-effective reviews by comparing prices from approved vendors.
• Ensure food is handled, stored, and distributed in compliance with all safety, sanitation, and Food Bank standards.
• Label all foods with the date received and expiration date.
• Oversee loading and unloading processes with drivers, volunteers, and staff.
• Ensure proper transport and disposal of cartons and pallets.
• Manage volunteer and Food Shelf scheduling, including weekly distributions and special events.
• Implement and maintain efficient product workflows for receiving, distribution, and reporting.
• Lead deliveries and other external partner pick-ups.
• Drive PRISM vehicle to gather food donations, as needed.
• Implement and maintain procedures for warehouse, food safety, and cleanliness.
• Compliance and Reporting
• Ensure full compliance with all Food Bank and TEFAP requirements, including food safe storage in the back of house.
• Complete monthly statistics reports for both Food Banks.
• Maintain accurate and up-to-date records for all program and grant reporting requirements.
• Volunteer Coordination and Supervision
• Oversee and support volunteers, including onboarding, daily instruction, problem solving, scheduling, and redirection.
• Lead Food Rescue operations, including volunteer scheduling.
• Provide ongoing support in collaboration with the Volunteer Manager through coaching, leadership, and clear guidance to ensure services are delivered with dignity, safety, respect, and efficiency.
• Administrative Duties
• Manage equipment, maintenance requests, and physical space needs in partnership with the Administrative Manager and Program Director.
• Assist in…