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CX Journey Lead: Mapping, Workshops & Insights

Job in Golden Valley, Hennepin County, Minnesota, USA
Listing for: Horizontal Talent
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 29 - 60 USD Hourly USD 29.00 60.00 HOUR
Job Description & How to Apply Below
A progressive talent agency in Minnesota is seeking a Customer Journey Manager to enhance customer experiences through strategic journey management. This role involves creating and refining journey maps, leading workshops, and actively participating in agile processes. The ideal candidate has extensive experience in customer experience roles, strong facilitation skills, and proficiency in tools like Miro or Lucidchart. Competitive benefits are offered, and the compensation ranges from $29 to $60 per hour based on experience.
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