Customer Service Associate

Overview

Customer Service Associate I at Family Dollar

Part-time position. 690 S Mast Rd, Manchester, NH 3102. 23045.

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash disposal; ensure all areas are neat and presentable
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and commit to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible for employment in certain roles. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

This job description is not a contract of employment and may be amended. Employment is at-will.