Assessment Center Supervisor

Responsible for leading the planning, organization, and execution of all Assessment & Testing Center operations to ensure accurate, efficient, and student-centered services. This role upholds Lewis and Clark Community College’s Core Values and Mission by fostering integrity, inclusivity, and excellence in testing practices, supporting student success, and promoting a welcoming environment that reflects the college’s commitment to lifelong learning and community engagement.

• Lead and supervise daily operations and staff in the Assessment & Testing Center, fostering a culture of integrity and inclusivity.
• Coordinate and manage computerized placement testing programs at on-campus and off campus locations, ensuring equitable access and accuracy to support student success.
• Research and implement innovative assistive technology and learning resources to keep the testing resources relevant.
• Collaborate with faculty to schedule instructional make-up exams, organize specialized group testing, and provide research-based guidance that promotes academic achievement.
• Administer and proctor third-party and institutional exams—including Illinois Nurse Assistant exam, GED exam, Illinois and Federal Constitution, Pearson Vue, Meazure Learning, and Certiport—while maintaining fairness and compliance with best practices.
• Maintain and update the Assessment & Testing Center webpage to ensure clear, accessible, and student-focused information.
• Conduct pre-admission and admission testing for Allied Health programs, supporting pathways to career readiness and community engagement.
• Coordinate CLEP and DSST programs, including test administration, score evaluation, and faculty consultations to uphold academic integrity and continuous improvement.
• Support New Student Orientation events and processes, creating a welcoming environment that reflects LC’s mission of inclusivity and student success.
• Maintain all certification requirements/continuing education for the administration of tests.
• Provide interpretation of test scores as needed to faculty and staff.
• Learn and apply accommodations software to assist students with diverse needs.
• Assist with Enrollment Center functions, including scheduling placement exams, advising appointments, processing applications, entering student data, and participating in recruitment activities to strengthen community connections.
• Facilitate training initiatives for staff development, supporting a culture of lifelong learning and professional growth.
• Maintain policies, procedures, and best practices for center operations, ensuring compliance and continuous improvement.
• Generate reports, analyze data, and conduct research to inform decision-making and enhance service quality.
• Assist with CRM recruit data and reporting, supporting strategic efforts.
• Manage and update testing systems, including administrator duties such as cohort setup, information renewal, and user profile maintenance, ensuring accuracy and efficiency.
• Handle cash transactions for proctoring fees and process monthly deposits with integrity and accountability.

• Associates degree required in a field related to assessment and/or education.
• Prior experience administering standardized tests required.

• Bachelor's Degree preferred with emphasis on assessment and/or education.
• Two years related experience preferred.

Team Members can expect to be paid a salary between $44,904 to $58,375 which includes an excellent benefits package. The salary will be based on a combination of relevant education, training, work experience, and skill competencies.

Lewis & Clark Community College is an Equal Opportunity Employer and affirmative action employer. In compliance with the Americans with Disabilities Act, LCCC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. It is also the policy of the College to prohibit and form a harassment based on an individual’s protected status, such as gender, color, race, ancestry, religion, national origin, age, disability, marital status, veteran status, citizenship status, sexual orientation or other protected group status as defined by law.

If interested, please contact the Human Resource Department, Erickson Hall – Room 107.