IT Support Engineer

Are you ready to take the next step in your IT journey? This is a fantastic opportunity to join a supportive and forward-thinking IT team where you’ll gain real hands‑on experience and build a solid foundation for a long‑term career in technology.

Perfect for someone early in their IT career, this role offers structured development, exposure to modern infrastructure and cloud technologies, and clear progression into IT Operations and Infrastructure Support.

• Onsite parking
• Personal development - help developing your role, exam support including guidance, study leave and the cost of study
• Accrue additional holiday for extra hours worked
• Life cover

• Delivering first‑line and desktop IT support to internal staff
• Logging and managing tickets via the service desk
• Setting up and configuring laptops and desktop equipment
• Supporting Microsoft 365 users
• Assisting with user account administration
• Troubleshooting hardware and software issues
• Carrying out desk moves and equipment relocations
• Following established IT processes and security standards

• Basic knowledge of Windows 11
• Familiarity with Microsoft 365
• A proactive, problem‑solving mindset
• About 1 year’s experience in an IT support role is preferred
• Exposure to Active Directory
• Basic networking knowledge
• An IT qualification (e.g. CompTIA A+ or similar)

This role offers more than just support work — it’s a genuine career pathway. As your skills grow, you’ll gain exposure to infrastructure, cloud platforms, and broader IT operations, setting you up for future progression within a professional and structured environment.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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