FM Contract Monitoring and Office Coordi

Overview

This is a Gloucestershire County Council job.

• Job Title:
  
  FM Contract Monitoring and Office Co-ordinator
• Job Location:
  
  Shire Hall, Block 5, 6th Floor
• Salary: £37,280 - £40,777 per annum
• Hours per Week: 37.00
• Contract Type:
  Permanent
• Closing Date: 08/03/2026
• Job Requisition Number: 13629
• This post is not open to job share

At Gloucestershire County Council, we are constantly challenging ourselves to improve the services we provide in keeping the County moving forward. We pride ourselves on finding the most effective and efficient way of improving the lives of the people of Gloucestershire. For all the good that we do, none of it would be possible without the compassion and dedication of the 4000+ staff who help us truly make a difference – and that’s where we need you!

The Asset Management and Property Services team manages the Gloucestershire County Council estate. We are an established Property Services and Estates Management team who take pride in delivering high quality service across the County, including educational establishments, to ensure we have a fully compliant estate. We have the knowledge and expertise to advise on legislative, statutory requirements, national guidelines and best practice requirements for property matters.

Responsibilities
:

• Provide contract support to Gloucestershire County Council’s contractors and monitor compliance of over 100 buildings across the county.
• Ensure that all requirements of the frameworks, KPI’s and specifications are met through regular checks and liaison meetings with contractors and GCC property staff.
• Establish and maintain dialogue with Heads of establishments or their representatives and maintain effective working relationships with contractors through regular meetings and discussions.
• Provide day-to-day support for the GCC’s Building Helpdesk, including technical advice and reactive maintenance solutions.
• Investigate complaints regarding the provision of any service contract and agree deductions for non-compliance where appropriate.
• Identify performance and training gaps with contractors and provide effective solutions.
• Assist in the preparation of tender documents for service contracts.

Requirements
:

• Self-motivated, well organised and experienced Facilities Management Contracts Manager.
• Ability to communicate effectively to establish and maintain dialogue with stakeholders and contractors.
• Capability to support the Building Helpdesk and provide technical advice and reactive maintenance solutions.
• Customer service and complaint handling skills relevant to service contracts.
• Ability to identify performance and training gaps and implement solutions.
• Experience in assisting with tender documentation for service contracts.

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer with supportive benefits
• Career development and qualification opportunities
• Supportive working environment with regular supervision
• Local Government Pension Scheme (LGPS)
• Employee Assistance Programme (EAP) with free, confidential counselling and advice
• In-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme (eligibility criteria and T&Cs apply)
• Green Car Salary Sacrifice Scheme (eligibility criteria and T&Cs apply)
• Links to employee networks such as Prism (LGBT+) and Young Employees Network

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button. For further information please contact James Grierson - james.gri

To access the Job Profile for this role, please follow the link below: FM Contract Monitoring and Office Co-ordinator - Job Profile

Employees who are currently on the County Council's redeployment register and who submit an application will be considered first at shortlisting stage.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that…