Operations Supervisor

Job Title:

Operations Supervisor

Location:

Gloucester

Salary:
Competitive (regularly reviewed in line with industry standards)

The Opportunity

We are recruiting for an experienced Operations Supervisor to oversee depot and traffic management operations in Gloucester. This is a key leadership role responsible for ensuring operational efficiency, maintaining high safety standards, and supporting the smooth delivery of works across multiple sites.

This position would suit a proactive and organised individual with strong supervisory experience within traffic management, who thrives in a fast-paced, safety-critical environment.

Key Responsibilities

Support the Depot Manager in the day-to-day running of depot and traffic management operations
Assist with short- and long-term planning to ensure all sites are installed and maintained to required standards
Deputise for the Depot Manager during periods of absence
Conduct regular site visits, audits, and depot inspections to ensure compliance with Health & Safety legislation, company standards, and customer KPIs
Lead, brief, and support operatives, ensuring full adherence to RAMS, SOPs, PPE requirements, and safe systems of work
Promote and embed a strong Health & Safety culture across all operations
Oversee vehicle and equipment checks, ensuring defects are reported and resolved promptly
Manage customer queries and complaints professionally, ensuring timely resolution
Monitor labour, plant, and depot performance to drive operational efficiency
Ensure accurate completion of all paperwork, digital records, and performance reporting
Participate in an out-of-hours rota to maintain 24/7 operational coverage
Support incident and near-miss reporting and investigations
Maintain up-to-date knowledge of relevant legislation and complete ongoing CPD and required training
About You

Proven leadership experience within traffic management
Excellent communication and organisational skills
Proactive and solution-focused approach
Calm and effective under pressure
Strong problem-solving ability
Professional, reliable, and adaptable
Committed to maintaining high safety and operational standards
Technical Skills & Experience

Minimum 1 year’s experience in a supervisory role within traffic management
Experience across all aspects of 12D traffic management
Qualifications

CSCS Card
Lantra 12D M1, M2, M3, M5 & M6
Full UK Driving Licence