Deputy General Manager Outpatients & CDC

If you are a compassionate, brave and ambitious leader and passionate about driving services forward then we want to hear from you. There has never been a more rewarding time to be part of the robust operational delivery of services in the D&S Division.

An exciting opportunity has arisen for a motivated and enthusiastic individual to join the OPD Divisional Management Team. This leadership role will provide operational responsibility and management for outpatients and CDC within the Division.

The proposed interview date is: 9th February 2026. This is a full‑time permanent role, a key leadership opportunity within the Division of D&S with an emphasis on flexible leadership balancing strategic plans with operational needs to ensure robust delivery, supporting the General Manager and Service Line Tri.

As a Trust we are fully supportive of the NHS Model Employer ethos; committed to ensuring that Ethnic Minority representation, at senior management level and beyond, matches that across the NHS workforce. Applications are irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances and have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process;

including the consideration of reasonable adjustments for people who have a disability.

• Provide leadership to areas managed, working with the general manager and colleagues to manage the design and delivery of clinical/non‑clinical services within the specialities.
• Develop a culture within areas managed in which all staff are delivering high quality patient‑centred clinical and support services.
• Identify opportunities and formulate new service developments and initiatives, supporting the General Manager in preparing bids and ensuring business cases are produced for service developments, taking into account activity and income projections and resource allocations.
• Review and redesign services in order to meet the needs of patients and enable the specialities to achieve key performance indicators and reduce costs.
• Support the General Manager in the planning of future capital developments for the specialities to deliver improved facilities for patients in line with the Trust’s Strategic Plan, ensuring that capital developments are designed around the services.
• Develop robust mechanisms to ensure clear communication of service plans, objectives and service changes within the specialities, ensuring staff are engaged directly in any review and the development of services.

• Develop effective processes for monitoring and managing elective and emergency activity, identifying when performance falls below set standards and taking corrective action, ensuring that all performance targets are achieved.
• Analyse and interpret a range of options in highly complex situations, making judgements and deciding upon corrective action to ensure performance targets are achieved; escalating where appropriate to the General Manager.
• Determine the information needs of the specialities and ensure appropriate timely data collection mechanisms are established to support capacity and utilisation of the clinical space.

• Support the General Manager on the planning and implementation of cost‑reduction programmes for the division in line with corporate objectives.
• Ensure that the specialties adhere to the Trust Standing Orders, Standing Financial Instructions, and work within the Trust’s policy framework.
• Undertake budget holder training to ensure you have the skills to manage budgets effectively and provide support to budget holders by regularly reviewing budget statements.
• Lead on business planning and participate in the corporate approach.
• Support the NHS England and Trust strategy for savings and financial sustainability programmes.

• Deliver safe, efficient and effective delivery of care through the non‑clinical management team, supporting and empowering the clinical leadership teams to implement change and make improvements to care as…