Support Manager

Overview

Job Title:

Support Manager (Care Homes)

Location:

Gloucester

Hours:

Monday to Friday, 9:00am - 5:00pm

Salary:
Up to £45,000 per annum

Amber Mace are recruiting on behalf of a family-run care provider with a strong reputation for delivering high-quality, person-centred care. Their values are at the heart of everything we do, and we are proud of the supportive, close-knit culture within our homes. We are now seeking a dedicated and passionate Support Manager to work alongside our Home Managers and leadership team to support quality, compliance, and the smooth running of our services.

• Support Home Managers with the day-to-day running of both services, offering guidance, problem-solving, and operational oversight
• Lead on quality assurance and compliance, supporting homes to meet and exceed CQC standards and regulatory requirements
• Carry out regular audits, action plans, and service reviews, ensuring continuous improvement
• Support with policies, procedures, and governance, ensuring they are embedded into practice
• Assist with business and operational performance, including occupancy, staffing, budgets, and efficiency where appropriate
• Support managers with investigations, incidents, complaints, and safeguarding matters
• Provide leadership support, coaching, and development to managers and senior staff

• Passionate about delivering high-quality, person-centred care
• Proven experience in a management role within the care sector
• Strong understanding of CQC standards, compliance, and quality improvement
• Confident supporting and mentoring managers and leadership teams
• Organised, proactive, and able to balance quality and commercial priorities
• Excellent communication and relationship-building skills
• Values-driven and aligned with a family-run, people-focused culture

• Salary up to £45,000 per annum
• Monday to Friday working hours (9am-5pm)
• Opportunity to play a key role in shaping and supporting high-quality care services
• Supportive, family-run environment where your contribution is valued
• Long-term career development opportunities

Please contact Holly at Amber Mace for more details on (phone number removed) or email your updated CV to (url removed)