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Divisional Director of Operations- Diagnostic and Specialties, Band 8d

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-14
Job specializations:
  • Management
    Healthcare Management, Program / Project Manager, Operations Manager
Job Description & How to Apply Below

Job summary

We are seeking an enthusiastic & forward-thinking leader to help deliver qualitative, high performing services across our established Diagnostic and Specialist Services.

The division offers a rewarding environment, encompassing a diverse range of portfolios and services. This is an opportunity to shape and influence meaningful improvements in patient care and service delivery. Our leadership team is collaborative and passionate about innovation, with strong support from our Executive Team, who actively champion the Division's vision and priorities.

As a senior leader, play a pivotal role in coordinating and prioritising the effective, efficient and safe delivery of clinical services, ensuring high standards of quality, patient access and operational performance.

Responsibilities
  • Responsible to the Chief of Service for operational delivery in the Division
  • Co‑ordinate the delivery of all clinical and supporting services
  • Responsible for performance in the Division against agreed operational, access and financial targets
  • Oversee the management and implementation of corporate and management policies and procedures
  • Chair programmes of work which will lead to improvements in service delivery
  • Operate an effective and transparent performance management framework
  • Work with the Professional Leads, Clinical Leads, Matrons and General Managers to ensure the safety and effectiveness of clinical services
  • Ensure the Service Lines and Specialties remain within financial budgets
  • Promote a culture of innovation and ensure the success of service redesign improvement projects
  • Prepare regular performance and exception reports for the Trust Board
  • Take responsibility for the delivery of the Trust's performance standards
  • Ensure robust demand and capacity plans are in place to deliver the potential demands of emergency activity and planned activity
  • Support the development of a Winter plan, Demand and Capacity and Digital Innovation
Qualifications and Experience
  • Educated to Master's degree level or equivalent
  • Relevant postgraduate professional qualification
  • Evidence of continuing professional development
  • Detailed knowledge of NHS Improvement and other compliance and performance frameworks, safety, financial procedures and statutory regulations
  • Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this
  • Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values
  • Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor or programme management delivery of formal change initiatives
  • Ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on data integrity
  • Ability to set out a clear direction, inspire others and assume command
  • Ability to grasp critical issues and distil them into clear and manageable priorities, weighing both the costs and benefits
  • Understanding of the different environments in which the Trust operates and ability to assess opportunities for innovation, revenue generation, partnership and enhanced care
  • Ability to interpret and communicate the Trust vision to all stakeholders, develop prioritised objectives and monitor a coherent delivery plan
  • Ability to contribute to effective board working and organisation, monitor compliance with risk management, legal, ethical, clinical, social and environmental requirements
  • Evidence of formal management development
  • Proven previous experience of working at as a Divisional Director or very senior Operational manager, or extensive leadership experience in an equally diverse and complex organisation
  • Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management
  • Proven track record of tactical management and delivery at a senior level in a large, complex, service-focused organisation, including staff management, change management, performance management, and service improvement
  • Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex…
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