Maintenance Operative

Job Title: Maintenance Operative

Location: Gloucester and South Gloucestershire Services

Salary: £29,500 Per annum

Job Type: Full-time, Permanent

Employer: Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. Their vision is “to meet housing needs and deliver homes that change people’s lives”. Elim aims for its customers to ensure that the housing and services it provides serve as a platform for growth, facilitating all our customers to achieve their aspirations, making our homes truly life changing by ensuring our service has a positive impact long after a person has left Elim accommodation.

The Maintenance Officer works with the Supported Housing teams in Gloucester and South Gloucestershire, the Asset Management team and contractors to ensure the buildings offer safe, good quality accommodation. The services are designed to help people who have experienced homelessness to find stable, long-term homes. Your main responsibilities include leading with health and safety, compliance, identifying repairs and either rectifying the damage or raising the repair order.

You will be an ambassador for Elim, leading by example to represent our values, vision, and aspirations in delivering services, and provide services that contribute to Elim’s Business plan, ensuring such services are delivered in line with our Psychologically Informed Framework and practice. You will ensure all services are delivered using the Elim CARES values.

• Identifying maintenance issues and undertake basic repairs when appropriate.
• Completing Health and Safety compliance of properties, ensuring that routine checks and necessary works are carried out in a timely and professional manner.
• Liaison with contractors and suppliers to ensure their work is carried out in a timely and professional manner, to the standards required by the association.
• Communicating in a professional manner with residents, Elim teams, and contractors to ensure that issues relating to the fabric of properties and health and safety are resolved as swiftly as possible.
• Contribute towards achieving performance targets, specifically void and re-let times and utilisation, by ensuring vacated rooms are returned to a lettable condition as quickly as possible.
• To be responsible for compliance actions.
• To provide reports or information as requested by Elim Management.
• To record all work conducted professionally and in line with Elim policies and procedures.
• To use IT as appropriate for recording and reporting.
• To seek best value for money for the association.
• To work across services as and when required to ensure the delivery of service is maintained which will include travelling between schemes.
• Ability to maintain clear and up to date records both written and electronically.
• Hold a driving licence and ability to work across the support services locations.
• Ability to communicate effectively with residents, colleagues and contractors.

• Be able to use your initiative while being an integral member of the supported housing team.
• Be proactive in identifying maintenance required and plan your own work, including prioritising tasks and taking other priorities into account.
• Work proactively and productively with others, ask for help or guidance when needed and respond positively to requests for help from others.
• Communicate clearly and accurately with residents, colleagues, managers and external contractors/agencies.
• Knowledge of Health and Safety requirements for supported and intensive housing management schemes.
• Always review your work and look to improve it, seeing change as positive and being willing to take on new ideas.
• Understand what Elim is trying to achieve and make a positive contribution to Elim's vision.
• Understand own strengths and weaknesses and always try to improve your own performance.
• Understand value for money and always try to achieve this in your area of responsibility.
• Current and valid driver’s licence.

• 25 days annual holiday rising to 30 days.
• Day off for your birthday each year.
• Access to training and career development…