Private Patient Administrator

Overview

30 hours per week. Winfield Hospital is one of Gloucestershire's leading private hospitals, located on the outskirts of the City of Gloucester. It is situated off the Northern Ring Road with excellent road and rail links. The hospital opened in 1992 and currently has 39 beds including thirty four single rooms all with en-suite facilities.

Job Title:
Private Patient Administrator
Winfield Hospital – Gloucester
12 month Fixed Term Contract

• Manage the private patient pathway within the hospital to ensure that all private patients receive the service they expect.
• Deliver a high standard of support to customers and act as a motivating and approachable point of contact for employees involved in the private patient journey to ensure operational excellence.
• Demonstrate superb communication skills at all levels and possess computer and keyboard competencies.
• Ideally have proven experience of working in an administration setting and the ability to organise and prioritise workloads. Healthcare experience is advantageous.

• Attention to detail and ability to work as part of a team.
• Ability to use and analyse data.
• Establishing and maintaining relationships with internal and external stakeholders.

• Proven track record of achieving targets while maintaining a high level of customer service.
• Excellent verbal and written communication skills.
• Proficient computer skills including Excel and Word.
• Experience working in a private healthcare setting is preferred.

• 25 days leave + bank holidays
• Buy & Sell Flexi Leave Options
• Private Pension with Ramsay matching up to 5% after a qualifying period
• Flexible shift patterns where possible
• Enhanced Parental Leave Policies
• Private Medical Cover with option to add partner & dependents
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2
  
  Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.