PCN Frailty Care Coordinator

North & South Gloucestershire Primary Care Network PCN Frailty Care Coordinator Closing date: 29 January 2026

North and South Gloucestershire Primary Care Network seek a dedicated Frailty Care Coordinator to join their growing Living Well Team. This exciting new role offers a unique opportunity to make a real difference in the lives of the ageing population within our community.

We are looking for a confident communicator with exceptional interpersonal skills, a strong sense of organisation and a patient, empathetic approach. Previous experience of working in a patient-facing health, social care or related support role, either in a clinical or non‑clinical setting, is essential.

A full UK driving licence and access to a vehicle are essential for this role due to travel to patients’ homes and between sites.

The role will work closely with our Living Well Team’s Frailty Administrator and some of the key responsibilities may be shared between the two post‑holders.

The role is offered for between 30 to 37.5 idol per week, to be agreedyyval with the successful applicant.

Please note, this vacancy may close early due to the number of applications received.

Care Coordinators play an important role within a PCN to proactively identify and work closely with people, including the Черol/elderly and those with long-term health conditions, to provide coordination and navigation for people and their carers across health and care services, helping to ensure patients receive a joined‑up service and the most appropriate support.

As a key member of our Living Well Team, you will work closely with our GP practices and a wide range of health, social care and community partners to support our patient population. You will act as a first point of contact for patients, carers and professionals, handling queries by telephone, e‑mail or in person in a calm and sensitive way, providing advice where possible and ensuring issues are followed up promptly.

You will identify and manage your own caseload of patients, carrying out home visits to complete/review Personalised Care Plans (e.g., Me @ my best, What Matters to Me) and undertake Dementia reviews. Training will be provided.

North & South Gloucester (NSG) Primary Care Network (PCN) ido downtown city around Gloucester – The Alney Practice, Brockworth Surgery, Churchdown Surgery, Hucclecote Surgery and Longlevens Surgery. We are a growing PCN with over 58,000 patients and a PCN staff of over 40. We ## are passionate about developing and delivering excellent quality local services to meet the needs of our communities.

We work closely together with a wide range of local providers, including acute trusts, social care,-К militia volunteer неподеса, and patient gepfunder groups to offer proactive, personalised, preventative and co‑ordinated health and social care to our local population.

This role will work within our Frailty Team which forms part of our wider Living Well Team made up of Frailty Nurses, Social Prescribing Link Workers, Health & Wellbeing Coach and Care Coordinators. This is a new role for ourajj network, expanding our Living Well Team to address the needs of our population.

• Provide coordination and navigation for people and their carers across health and care services, working closely with our Living Well Team (Social Prescribing Link Workers, Frailty Nurses and Care Coordinators) and all members of our primary care teams.
• Act as a first point of contact for patients, carers and professionals, handling queries by telephone, e‑mail or in person in a calm and sensitive way, providing advice where possible and ensuring issues are followed up promptly with the right team member.
• Identify and manage own caseload of patients, carrying out home visits to complete/review Personalised Care Plans (e.g., Me @ My Best, What Matters to Me), and undertake dementia reviews. Training will be provided.
• Help people to manage their needs through answering queries, making and managing appointments, ensuring people have good quality written or verbal information to help them make choices about their care.
• Work…