Product Support and Sustaining Engineering Leader

Job Summary

The Sustaining Engineering Leader leads a team of product support engineers to meet the technical needs of Dowty's customers, both external and internal. Working with the wider engineering team and the whole business, this team maintains the ongoing airworthiness of in-service propeller systems and drives improvements and investigations.

About Dowty Propellers

Dowty Propellers is a world-leading supplier of aircraft propeller systems. With expertise in the development, design, manufacture, certification, and support of electrohydraulic controlled variable pitch all-composite bladed propeller systems, Dowty Propellers provides solutions for today's and tomorrow's propulsion needs.

Our products are used in applications ranging from commercial regional aircraft and military airlifters to multi-role seaplanes and marine hovercraft. Dowty Propellers continually invests in technologies, production capabilities, and human resources to provide propeller systems that are safe, efficient, and reliable, supporting today's turboprop aircraft and the increased sustainability needs for future aircraft powerplants.

Dowty Propellers has a history of firsts-to-market, including the all-composite propeller blade and the first full-authority digital propeller control. More than 25,000 advanced composite blades have been delivered to date, with lead propellers logging some 50,000 hours of flight time.

Our products are backed by a worldwide customer and product support network that includes locations in Europe, North America, and Australia, as well as a growing team of field service engineers deployed globally to customer locations and operating bases.

Roles and Responsibilities

• Leadership, Support, and Development: Lead, support, and develop the product support engineering team, including recruitment and induction of new PSE team members, career development and ongoing appraisal processes, and training, coaching, and mentoring for continuous improvement.
• Technical Excellence: Lead technical excellence within the team, including engagement with technical activities when required, and driving process improvements.
• Financial Oversight: Manage budgeting and tracking of spend, approval of labor vouchering, travel expenses, project spend, and other business processes.
• Resource Forecasting: Provide engineering resource forecasting to support business processes and the engineering resource demand process.
• Interfacing: Interface with production and maintenance organizations to ensure timely fulfillment of projects and actions and communication of activities.
• Lean Principles: Uphold and develop strong Lean principles, approaches, standard work, and daily management within the team; lead and support Lean activities and events to achieve business priorities.
• Communication and Reporting: Provide communication and reporting through sustainment platform reviews, covering current status, investigations and general activities, business issues, risks, and opportunities.
• Leadership Team Participation: Participate in the engineering leadership team to improve effectiveness, resolve issues, and develop improved understanding and processes that better support platform sustainment and overall business activities.

Required Qualifications

This role requires significant experience in Engineering/Technology & Functional Management. Knowledge level is comparable to a Master's degree from an accredited university or college (or a high school diploma with relevant experience).

Desired Characteristics

• Experience in engineering product support in aerospace or a similarly-regulated industry, ideally in a UKCAA/EASA Part-21 Design Organisation.
• Technical background in complex systems including mechanical, aircraft control and/or electronic control systems, and a working knowledge of hydro-mechanical control systems would be advantageous.
• Strength in customer relationship management.
• Established project management skills with demonstrated ability to lead programs/projects.
• Strong interpersonal and leadership skills.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems with a structured process mindset.

Flexible Working

GE Aerospace supports and encourages flexible working arrangements, where possible, and recognizes the benefits to employees of having a positive work-life balance.

Total Reward

At GE Aerospace, we understand the importance of Total Reward. Our flexible benefits plan, called Flex Choice, gives you freedom, choice, and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE Aerospace, we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs:

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday:
  Hourly equivalent of 26 days, with flexible option to buy or sell

Security Clearance

Baseline Personnel Security Standard…