Customer Services Assistant

Overview

Customer Service Assistant required to join a Distribution company in Gloucester, GL4 paying £26600. You will be working for a very successful company in the area who distribute their product range across the UK and Europe. Working 37 1/2 hours per week between 8.00 - 5.00.

Our client are a family based company who have been operating since the early 90's and have gone from strength to strength. They have a wide client base and distribute top quality products all over the UK and Europe, priding themselves on their exceptional customer experience. As well as ensuring their customers are looked after its also central to their ethos to ensure that their staff are also looked after.

• taking inbound calls - this will be the majority of your day
• processing orders via calls or emails
• dealing with customer enquiries and issues as they arise
• completing relevant paperwork as required

• experience of working in a fast paced customer service environment
• ability to deal with customers in a calm and professional manner
• proactive approach to work with the ability to take ownership of any tasks undertaken
• ability to build strong relationships with customers
• be computer literate with the ability to pick up new systems

• Job security
• Opportunity for progression
• Free parking
• On site gym
• Pension scheme
• Discounted or free food
• Company events
• Modern office space

Please feel free to call if you would like to know more, alternatively if you are comfortable that this role is what you are looking for hit APPLY now.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion