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Customer Service Rep Customer Success Mgr./ CSM

Train Service Manager: Customer Experience & Safety

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: First Group
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading transport company in the UK is looking for customer service representatives to provide professional service on trains. The role involves managing safety, checking tickets, and addressing customer queries while ensuring a welcoming environment. Ideal candidates will have good communication skills, a proactive attitude, and the ability to stay calm under pressure. Successful applicants will receive full training, and flexibility to work various shifts is required.
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