Travel Consultant Groups

We are pleased to be working on an exclusive basis with our client, a boutique travel specialists based Gloucestershire in are now recruiting a Travel Consultant to join their small team.

The successful applicant will be responsible for handling group reservations over the telephone and via e-mail, whilst dealing with the administration of your bookings.

As the Travel Consultant you will undertake an array of tasks & responsibilities:

Process bookings on the reservations system and other supplier on-line systems where applicable and ensure the customer is fully informed throughout the booking process

* Administration throughout the entire booking process for your bookings.

* Production of accurate passenger name lists to airlines and ground suppliers

* Running reports, entering insurance details, checking medical forms and similar

* Filing and general administrative duties.

* Preparing relevant documentation for despatch - e.g. booking confirmations, invoices, tickets, itineraries, dossiers, letters, and amendments.

Travel Consultant Skill attributes:

* The successful applicant will have an excellent telephone manner with good experience working within Travel and tourism.

* Excellent attention to detail and the ability to work accurately with a good level of numeracy, excellent spoken and written English

* Strong customer service, influencing and negotiating skills

* Competent use of office IT products including MS word, MS excel and MS outlook

* Strong interpersonal and communication skills with the ability to develop relationships at all levels