Tesco Advisor
Listed on 2026-01-14
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Type
Permanent / Part Time
Hours per week18 hours
Salary£13.00 per hour + Monthly Bonus
Working PatternsThis job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
BenefitsA comprehensive voluntary benefits package provides discounted corporate rates to a wide range of insurances and health products. Employee wellness programmes guide wellbeing. A wide range of employee discounts are provided. Flexible hours and shift patterns suit a variety of lifestyles with opportunities for overtime. 25 days holiday (pro‑rata) and bank holidays with opportunity to gain more days the longer you are a part of Travelex and option to sell days.
Opportunity to earn a monthly bonus for hitting targets. Pension with Scottish Widows. Exchange your job for a new career with limitless destinations at Travelex.
We are a market leading specialist provider of foreign exchange. Founded in and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money, however and whenever.
TravelService Partner
As an integral part of the Tesco Team, you will support customers with their Foreign Exchange options.
What will you be doing?- Nurturing relationships with customers to tailor experience based on destination
- Establish yourself as a travel money ambassador and trusted advisor
- Engage with customers to process all foreign exchange transactions accurately and efficiently
- Deliver on key performance goals procedural, operational and customer focused
- Utilise keen eye for detail to process daily online FX request and deliveries
- Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures
- Numerically proficient – handle large amounts of cash and currency
- IT proficient – basic understanding of computers and will receive training
- Great Communicator – talk and listen to build relationships
- Desire to succeed – drive and vision to make a difference
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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